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Configuration Utility not starting up

Hello,
Suddenly the IPCU graphic interface doesn't start up any more. The process ipcu.exe appears briefly in the process list and then disappears.
OS: Windows XP Pro with .net 3.5 and all the updates
IPCU: latest version, 3.1.0.256
From ipcu.log:
[2010-10-19 16:11:41.5622 iPCU] Debug: Loading Apple Application Support from 'C:\Program Files\Common Files\Apple\Apple Application Support\'
[2010-10-19 16:11:41.5935 iPCU] Debug: Loading Apple Mobile Device Support from 'C:\Program Files\Common Files\Apple\Mobile Device Support\'
[2010-10-19 16:11:49.8278 iPCU] Error: Exception from OnStartupInitial: Object already exists.

[2010-10-19 16:11:55.2185 iPCU] Debug: Saving :<profile name and random letters>

I have tried reinstalling the application but it didn't helped. Any ideas?
Thanks.

Dell laptop, Windows XP Pro

Posted on Oct 19, 2010 8:26 AM

Reply
12 replies

Dec 13, 2010 6:16 AM in response to himba

I've resolved my problem with cfnetwork.dll and IPCU.

Another software (CA Unicenter Agent) on my machine registered it's own cfnetwork.dll. After I unistalled that software my IPCU was fully functioning again.
Search for cfnetwork.dll and see if there's more than one cfnetwork.dll on your computer.

/Per, Sweden

May 11, 2011 3:39 AM in response to Pentalog

Hi,

I have exactly the same error message using iPCU v3.3 on my work laptop running Win XP SP3 (plus .Net 3.5 and all patches). iPCU used to work on this laptop as I configured it to access my work email using ActiveSync but when I recently upgrade my iPhone4 to IOS4.3.3 I was unable to launch iPCU. Having found the log file I can now see that it actually stopped working several months ago as the 'Object already exists' message was already present.

Searching around I found what I think is the iPCU user and device config files in the following locations;


C:\Documents and Settings\'username'\Local Settings\Application Data\Apple Computer\MobileDevice\Configuration Profiles


C:\Documents and Settings\'username'\Local Settings\Application Data\Apple Computer\MobileDevice\Devices


I've removed the files but still have the same error when starting iPCU. If anyone has any pointers as to what the 'Object' is or any other fix then I'd be grateful for the assistance


Also

I did install iPCU 3.3 on my personal laptop running Win 7. It works fine and lets me configure my iPhone, but I can't install the necessary Security Certificate to allow ActiveSync to connect to the Exchange server as the Root CA is within work's corporate LAN and I can't connect my personal kit into the corporate LAN. I have tried exporting the Certificates for Root CA and the Intermidate CA's but it still doesn't accept it.

May 19, 2011 2:18 PM in response to perelo

perelo's fix is OK, but you don't have to uninstall your other software. The problem has to do with the SYSTEM PATH in Windows. You can fix this problem by making sure iTunes (which might have the newer version of the DLL) is first in the path.


I put the details to fix this on my blog;

http://sellmic.com/blog/2011/04/26/itunes-applesyncnotifier-error-how-to-fix/

May 20, 2011 1:26 PM in response to Pentalog

Hi, I've just tried applying sellmic's suggestion but it hasn't cured my problem, as I only had one copy of the cfnetwork.dll which was in the expected Apple folder - but thanks to sellmic anyway.


I've still got the following error message in the ipcu.log file


[2011-05-20 21:12:49.1406 iPCU] Debug: Loading Apple Application Support from 'C:\Program Files\Common Files\Apple\Apple Application Support\'
[2011-05-20 21:12:49.1718 iPCU] Debug: Loading Apple Mobile Device Support from 'C:\Program Files\Common Files\Apple\Mobile Device Support\'
[2011-05-20 21:12:50.6250 iPCU] Error: Exception from OnStartupInitial: Object already exists.


SInce my last post I have tried numerous things to no avail

  • Deleted IPCU via Control Panel and then manually removed any remaining files from anywhere I could find them
  • Checked the Windows Registry for anything to do with IPCU - nothing obvious jumped out
  • Tried removing the Security Certificate that is assoicated with the ActiveSync configuration - no change
  • Removed iTunes - IPCU still gives the same error


If anyone has more suggestions I can try then I would be most grateful for the assistance. Thanks

Jun 20, 2011 10:23 PM in response to Pentalog

I am getting the exact same problem with no other errors. I recently updated iTunes to 10.3 and think there might be some connection. I checked in the log and have the exact same readout. Were you able to find a solution to this? Several of the other solutions are for similar, but different issues and do not resolve this.

Jan 24, 2013 4:32 PM in response to Pentalog

For XP, I found the CFNetwork.dll in the C:\Program Files\Common Files\Apple\Apple Application Support folder.


I had CA product installed, uses its own CFNetwork.dll, also and the system path only had a path to the CA folder.


The Soultion that worked for me was to copy the Apple version of the file to the:


C:\Program Files\iPhone Configuration Utility


Cheers

Configuration Utility not starting up

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