1 Reply Latest reply: Oct 19, 2010 5:13 PM by Barry Porter1
adrianhayes Level 1 Level 1
my new iphone 4 will not connect to pc or itunes. I plug in the usb cable to my pc & nothing happens, it does not even charge the phone. What have i to do to get it to work?

iphone 4, iOS 4, version 4.0.2
  • Barry Porter1 Level 2 Level 2
    what version/service pack of Windows are you running? does it have a USB 1 or USB 2 connection? what is the version of iTunes you are running?

    Windows system requirements
    PC with USB 2.0 port
    Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 9.2 or later (free download from www.itunes.com/download)
    iTunes Store account
    Internet access