Calender Alerts displaying two time zones

Question

Level 1

6 points

Calender Alerts displaying two time zones

The calender alert reminder is displaying two time zones on most of my calender event reminders. It will display ...

Event Title
Today at 8:30 pm (9:30 pm EDT)

I have been trying to figure out why it is doing this and have been left completely frustrated. Here is what I have discovered up to this point.

I am using an exchange server and it only does it when I create the event in outlook. It still displays the event time correctly, but the alert reminder has two different times listed. If I make the appointment on the iPhone, then if just has the one time. So somehow, outlook is including something that is making the appointment show the second time zone on the alert.

I have tried switching the time zone settings under the mail settings area as well as the date and time settings and it has not fixed this problem in any way. I have double checked my time zone settings in outlook and on my computer and they are all set to the same timezone.

Any help in this matter would be greatly appreciated. Thanks,

iOS 4

Posted on Oct 19, 2010 5:45 PM

Reply

Answer 1

Feb 17, 2011 4:36 PM in response to Pallav

I am having the same problem. I was in Bogotá last week, which is two hours ahead of my home in Calgary. I have Time Zone Support turned on, so that the calendar items stay at the times that I set them. No matter where I create the calendar item--phone, iCal, MobileMe webpage--the appointment stays where it should, 3PM for example, but the alert came two hours late. So a 15-minute-before alert on my 3PM appointment alerted me at 4:45 local time. Not helpful.

I tried turning off time zone support, but then my calendar items all moved to Calgary time.

I just wish that I could have everything in local time. For years, it all worked for me, but now they have changed it so that I can have everything in local time except the alerts, which, no matter where I am in the world, they ring their little alarms in my home time zone.

Can anybody help me get everything in the same time zone?

Reply

Answer 2

MED1975

Level 1

4 points

Nov 9, 2010 4:45 AM in response to masterd7

Hi.

I have exactly the same issue described here, though I don't think it is specifically Outlook that is causing the problem. I have tried creating test appointments in Outlook, Exchange and on the iPhone and there is no consistency. When I have been testing I have created an appointment 20 minutes or so in the future and EDT is not shown in the alert. Appointments made hours/days in the future always suffer from EDT being added to the alert. Its really annoying, but at least the alams still go off at the right time.

This bug did not always happen and I am struggling to work out when it started. I wonder if it will be resolved in 4.2 when the daylight savings bug is resolved.

As extra info I am running OS 4.1 on the 3GS, Exchange 2007 and Outlook 2010.

Anyone else able to shed extra light on this issue?

Thanks

MED

Reply

Answer 3

Jan 7, 2011 10:43 AM in response to masterd7

Here it is 3 months later and with the latest iPhone OS I still have the same problem.

All my reminders and meetings show up at the correct time for the time zone I am located in at the time. However, the big annoyance is that the reminder shows local time (CST) and a "bonus" Pacific Time.

Additional details:
I travel to every time zone periodically
Central is my home timezone
phone set to 'system time'
using Exchange email/calendar

So I guess this is really more of a cosmetic issue, but quite annoying and generating FAR too many questions from users in my organization.

Reply

Answer 4

behrangs

Level 1

0 points

Jan 7, 2011 8:54 AM in response to masterd7

I have almost the same issue.
I am using iOS 4.0
When I set a calendar alret it shows me the Alert reminder in different time zone.

It works before.
I did not update my OS form that time (working time)
I don't use any sync calendar like gmail, outlook ,....
I checked the settings to make sure my location, time zone and ... to be right.

I just was in overseas and I am thinking it try to work with that time zone.
(why it did not back I dont know)
Any help please?

Thanks

Reply

Answer 5

Oct 20, 2011 7:55 PM in response to masterd7

The only workaround I can find that works reliably is to leave the time zone in your home zone and change the clock to reflect local time. You may have issues with mail time stamps, but you will get meeting alarms in the correct time zone.

FaceTime won't work if your time is wrong, so you will need to change to automatic time while using FaceTime, just remember to change the zone and time back when done with FaceTime or you will start missing appointments.

Reply

Answer 6

Pallav

Level 1

4 points

Jan 18, 2011 3:33 PM in response to Ray in TX

Try this:

Go to settings>mail,contacts,calenders>go to the bottom and click on Time Zone Support. Check to see that this is the correct time zone or turn it off and see if this works.

Reply