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Itunes Library = Blank White Screen after Import

4784 Views 13 Replies Latest reply: Oct 31, 2010 9:43 PM by QZ9 RSS
USofChay Calculating status...
Currently Being Moderated
Oct 19, 2010 7:07 PM
Hi All,

After importing my itunes library from User>Music>Itunes Music all I see is a blank white screen as if my itunes library was empty. If I double click a song file (manually open it) it plays in itunes but doesn't show up in the library. I have tried allowing itunes to organize my itunes, draggin the folder into iTunes, option clicking itunes and directing it to the libary, and deleting the plists files but nothing works. Any ideas?

Thanks,
Arden
Mac OS X (10.6.4)
  • losjr Calculating status...
    Currently Being Moderated
    Oct 23, 2010 11:00 AM (in response to USofChay)
    I am having the same issue. Even after re-installing iTunes on my mac book pro.
    Pro, Mac OS X (10.6.4)
  • mdevisser Calculating status...
    Currently Being Moderated
    Oct 23, 2010 11:23 AM (in response to USofChay)
    Having same issue. Tried uninstalling and reinstalling still same. I can select a playlist and press play and music will play however, itunes window is blank.
    Mac Book Pro, Mac OS X (10.6.4)
  • Circulus Calculating status...
    Currently Being Moderated
    Oct 24, 2010 2:59 PM (in response to USofChay)
    I'm having similar issues with iTunes 10.01, so if there's any remedy discovered,
    please post the solution.

    Thanks
    MacBook Pro, Mac OS X (10.5.8)
  • triumphnorton Calculating status...
    Currently Being Moderated
    Oct 24, 2010 3:08 PM (in response to USofChay)
    This may be the same issue I am having with my wifes account, but mine works fine.
    imac
  • MrPete007 Calculating status...
    Same issue here. Blank white screen, but all the music is there and I can play it. Anyone found a solution?
    MacBook Pro, Mac OS X (10.6.4)
  • MrPete007 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2010 2:24 PM (in response to MrPete007)
    Just as an update- I completely removed itunes- as per the apple instructions- and saved all my music in a separate folder. I then restarted, downloaded and reinstalled itunes and tried to import a song from my music folder.

    No luck.

    Same blank screen. The music loads- but there is nothing but a white screen. Worse itunes is crashing a lot.

    Any solutions?
    MacBook Pro, Mac OS X (10.5.4)
  • Circulus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2010 3:45 PM (in response to USofChay)
    I had similar issues, as with no usable screen when iTunes loaded, but solved
    my anomaly by powering on a second monitor that I sometimes use to increase
    my desktop real estate. There was my iTunes screen, hidden on the second
    monitor, which had been powered off.

    Boy, did I feel stupid and excited that my particular iTunes screen was solved.

    Apparently, I had powered down my MacBook Pro and second monitor without
    moving the iTunes screen back to the MacBook Pro. When I restarted the Mac, and
    then iTunes, I couldn't find the screen 8 hours.

    Good Luck!
    MacBook Pro, Mac OS X (10.5.8)
  • QZ9 Calculating status...
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    Oct 31, 2010 3:58 PM (in response to USofChay)
    I've got the same problem.
    MacBook Pro, Mac OS X (10.6.3)
  • MrPete007 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 31, 2010 5:07 PM (in response to USofChay)
    OK I solved it- but it was complicated. Here is the full rundown.

    1. I was using utilities to clean my free disk space and the process got stalled- so I force quit and restarted.
    2. It started up OK, but I had lost 300 Gigs of HD space. This was due to utilities creating a hidden file almost as large as the HD.
    3. I found two ways to delete the file- one was a complex way through terminal- the other was just to reinstall everything from my time machine. SO I figured here is the time machine paying for itself! I wiped everything and reinstalled.
    4. Everything reinstalled fine EXCEPT itunes which showed a blank page- but had the music.
    5. I tried manually loading the music. Fully deleting itunes and reinstalling it, replacing the info files, and loading up the music backwards from my ipod. No luck. Still a blank white page- that played my music.

    6. Here is how I solved it. I downloaded and reinstalled the combined update for 10.6.4- and suddenly itunes was back. Keep in mind I already had 10.6.4, but for some reason it wanted it installed again. Not sure if there is something missing from the automatic update, or if by using the time machine it missed some file, but it did the trick.

    So download the combined update and try that. Maybe it will work for you.
    MacBook Pro, Mac OS X (10.5.4)
  • QZ9 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 31, 2010 9:43 PM (in response to USofChay)
    Yes. I installed 10.6.4 and all problems resolved themselves.
    MacBook Pro, Mac OS X (10.6.4)

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