6 Replies Latest reply: Mar 3, 2011 3:10 AM by VnZppr
furaihi Level 1 Level 1 (0 points)
Hi,
I'm facing a problem with Facetime on mac. I download it more than once and restarted many times. Still facing the same problem.

Each time I try to sign in, it keeps loading.... it takes forever to sign me in!! It keep saying ( Signing in...) Then never sign me in.

I'd highly appreciate if you could help me to get this to workout.

iMac, Macbook, iPhone, iPad, Mac OS X (10.6.4)
  • furaihi Level 1 Level 1 (0 points)
    UP!
  • EZ Jim Level 7 Level 7 (21,595 points)
    furaihi wrote:
    Hi,
    I'm facing a problem with Facetime on mac. I download it more than once and restarted many times. Still facing the same problem.

    Each time I try to sign in, it keeps loading.... it takes forever to sign me in!! It keep saying ( Signing in...) Then never sign me in.

    I'd highly appreciate if you could help me to get this to workout.


    See Troubleshooting here: http://support.apple.com/kb/HT4319

    Your FT iD must be a working email address, etc.


    Message was edited by: EZ Jim


    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1
  • jasonbterry Level 1 Level 1 (0 points)
    unfortunately i'm having the same issue. facetime has been "signing in" now for around a half-hour. for a while i thought it would take a few minutes to download my contacts from mobileme or something like that, but this shouldn't take this long. hopefully someone can help soon, but at least you know you're not the only one with this problem...
  • d0ma1n Level 1 Level 1 (0 points)
    Hi !

    I faced the same problem, and this is what I did to make Facetime work with iMac

    1. Make sure your login ID and password is verified
    2. I didn't change the DNS, but I change another modem which don't have password access !
    3. And once it connect, I can login my Facetime immediately. Then I quit Facetime, change back to my previous modem (which have login password), and it works fine after that.

    Not sure what is the problem, as it is in Beta version, but i think something to do with the router as observed by others.

    Cheers !
  • EZ Jim Level 7 Level 7 (21,595 points)
    d0ma1n wrote:
    Hi !

    I faced the same problem, and this is what I did to make Facetime work with iMac

    1. Make sure your login ID and password is verified
    2. I didn't change the DNS, but I change another modem which don't have password access !
    3. And once it connect, I can login my Facetime immediately. Then I quit Facetime, change back to my previous modem (which have login password), and it works fine after that.

    Not sure what is the problem, as it is in Beta version, but i think something to do with the router as observed by others.

    Cheers !


    Welcome to Discussions, d0ma1n

    Thanks for sharing your successful idea.

    For users that do not have a second "modem which don't have password access", shutting everything down and restarting modem, router/wireless (if you have separate devices), and Mac in order may accomplish the same thing. Be sure to let the self-test finish on each device before starting the next one.

    Thanks again for letting us know what worked for you.


    Message was edited by: EZ Jim


    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1
  • VnZppr Level 1 Level 1 (0 points)
    This site (http://support.apple.com/kb/HT4319) is no help at all for this problem!