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iPhoto'11 usage sometimes seems to lock up (freeze) complete screen?

I've played around editing some pictures in iPhoto'11 for about an hour, and had already two cases of a completely unresponsive screen on my iMac. Both times the screen locked up when exiting edit mode and going back to the "event" view. The only thing still moving was the mouse pointer; clock and everything else is frozen. The power button will put the machine to sleep, but bringing it back up only shows a blue screen, nothing else. Using an ssh login from my MacBook I have been able to do a clean "sudo shutdown -r now", but that was the only way to free up the screen: killing iPhoto or even killing Finder from the remote login did nothing. Killing iPhoto (-1, -2 or -15) didn't even work, only kill -9 which produced a zombie process.

I have ±540 events and 33k pictures in my iPhoto library.

Did anyone else experience this? Any hints on how to work around it or solve it?

iMac aluminium 24", Mac OS X (10.6.4), 4GB/1TB

Posted on Oct 22, 2010 1:39 PM

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Posted on Oct 22, 2010 1:46 PM

Are there any messages in the Console that might shed some light on the freeze up?

User uploaded file
OT
38 replies

Oct 24, 2010 4:14 PM in response to Old Toad

Nope. It's Intel GMA950.

I never used iPhoto before, so I thought that is new version issues, so I installed iPhoto from iLife '09 and it have absolutely same issues.

I understand that my MacBook is old, but there is a line in iLife's system reqs: "Mac computer with an Intel processor." Not, say, Mac manufactured in 2008 or newer. Not a Mac with specified processor or graphics card. If Apple says that product is supported by any Intel-based Mac, it must work on any Intel-based Mac to my mind. But it completely unusable in some (pretty common) scenarios and makes my Mac crash sometimes. That is sad.

Oct 24, 2010 9:57 PM in response to rwwh

I have no issues at all until I open iPhoto 11. as soon as I start to do anything I get a complete lock up and have to wait about 5-10 minutes before I can try to close out of iPhoto. As soon as I close iPhoto the Mac is just fine.
What's the problem with having a NVIDIA graphics card? Can I swap this out with a better one? If so are they expensive or hard to install and what is a good one for my set up? Thanks

Here is my set up:

NVIDIA GeForce 7300 GT:

Chipset Model: NVIDIA GeForce 7300 GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0395
Revision ID: 0x00a1
ROM Revision: 3022
Displays:
iMac:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
SyncMaster:
Resolution: 1920 x 1080 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Mirror: Off
Online: Yes
Rotation: Supported

Hardware Overview:

Model Name: iMac
Model Identifier: iMac6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: IM61.0093.B07
SMC Version (system): 1.10f3

Oct 25, 2010 11:12 AM in response to asavartsov

The graphics card issue surfaced earlier with Mac Pros and locking issues. I understand it's being worked on by both Apple and the card manufacturer. It's just a guess that it might fall over into this issue since so much of iPhoto is graphic card related.

Some of the problems haver been found to be related to fonts and a fix was found. The other issues we're all trying to find a common thread but it's too fractured in the forums to get a good handle on it. The best we can do is report our experiences in detail to Apple thru the feedback page: via http://www.apple.com/feedback/iphoto.html.

Oct 25, 2010 11:58 AM in response to cocktail5555

That's not good news. Let me look up some articles for you. I have a computer that started off by having the same issues only in iPhoto (started when I upgraded to snow leopard and iPhoto '09), and eventually as time and heat take its toll on your graphics card it starts appearing in all programs. The said computer sits under my desk while I use my iMac4,1 that has outlasted this new one.

The issue always materializes itself with the iMac6,1 20/24" display with NVIDIA GeForce 7300 graphics cards.

Apple Care responded that the only solution was to have the graphics card replaced. Apple Engineers who looked into the situation on bugreport.apple.com reported this on Sept 22, 2010:
The failure analysis indicated that the problems was in graphics memory, not RAM. There were pins with shorts, and these were found to be damaged by heat due to high current from unknown sources.

The trick is that 'heat due to high current from known sources' is really saying they are not admitting fault as it is their hardware that provides the current and cooling and everything else related.

http://discussions.apple.com/thread.jspa?threadID=2442166
http://getsatisfaction.com/apple/topics/2006imac_graphics_card_crashfreeze

Oct 30, 2010 6:45 AM in response to colacat2006

I have a Mac Mini with a GMA-950 graphics card.

I also get the complete freeze with iPhoto-11. Only hard reboot helps (power button). No message in the log file, just the system freezes completely.

But this is not new, there are numerous threads about this and no solution. I can always demonstrate it when I do a "sharpen" of a photo (full screen) inside iPhoto.

This bug has been introduced with Snow Leopard. Under Leopard everything was fine. It seems it is only indirectly connected to iPhoto, but is basically a problem of the graphics driver.

Apple has been informed by numerous people about this bug. But nobody seems to care.

So now, even with the latest version of iPhoto, I still cannot sharpen a photo, or my whole system will crash. How weird is this? It reminds me to Windows....

EDIT: The following thread discusses the same bug:
http://discussions.apple.com/thread.jspa?messageID=12167167

Message was edited by: Qorum

Dec 31, 2010 7:10 PM in response to asavartsov

I just got iLife 11 for Christmas and am now experiencing freezes on my 24" imac. It usually does come back but the whole thing is locked up for quite a bit. I did all the updated prior to opening any if the ilife apps as I read some people had issues with loosing libraries and it was fixed by a patch.

I have the NVIDIA GeForce 7300 GT, so it may be related to what others were saying about being a driver issue. I'd love to see some sort of update to fix this.

Apple? NVIDIA? anyone?

Jan 3, 2011 9:05 PM in response to Jim Tierney

I'm in the same boat as Jim -- got iLife '11 for Christmas, and new iPhoto keeps freezing my white Intel 24" iMac with NVIDIA GeForce 7300 GT. The freezing occurs even after I create a fresh new library and import a few photos. The system eventually comes back after a freeze, sometimes with partially corrupted windows/graphics on the screen.

It does sound kind of like a graphics/driver issue, though I've seen others complaining of iPhoto '11 freezing with newer Macs as well. At any rate, what can I do but wait for a fix from Apple? It's all their hardware and software. Very disappointing.

Any informed suggestions are welcome, and of course I can provide additional info if it would help.

iPhoto'11 usage sometimes seems to lock up (freeze) complete screen?

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