Help! Comcast not allowing email attachments in Safari

First, check to see if you have "Block Pop-Up Windows" checked under the Safari menu. If so, uncheck to see if this helps.

You can try the Firefox web browser. With Safari having so many problems, Mac folks are switching to it...

They are at: http://www.firefox.com/

Cheryl --
Welcome to Apple Discussions !!!!!!

Safari works just fine with Comcast. You don't have to worry about that.
I just tried attaching mail using my Comcast page, and it does work.
It's very very confusing though.

My attach files pane came up, automatically opened to Comcast photo center, where I have no photos stored.

The other tab "My Computer" will take you to your own computer set up. It took a while, but I finally found my desktop and did send something to myself as a test.

BUT, I have all my email accounts set up through the my Mac's Mail application. It's free and it comes with Macs. I just entered my email account names,(I have both Comcast & Earthlinnk) passwords, etc. in Mail's preferences, and I can send and receive through that, and never actually have to go to the Comcast page to do anything. You might want to check that out.

If you want more information on Mail
this is the forum for it. I found this very helpful
when I was setting up my Mail accounts.
Here

Cheryl --
Just tried again.
I could not select "from my computer," as I could previously.

I have to say that once again,
Comcast, while it provide great High Speed Internet,
has lousy options for Mac users.

But, once again,
with the Apple Mail application,
despite any changes made by Comcast (or Earthlink)
I can always attach files with no problems whatsoever.

About other browsers:
I've tried Firefox, Mozilla, and others --
I've tried them all.
But like you, I really like Safari.
For getting out, I like Shiira the 2nd best.
But I have never had problems with email hooking up Comcast & Earthlink to Apple's Mail program. Never.

If you set up your Mail account to deal with your Comcast mail,
you won't have to worry about any of this.

EDIT: I see that disabling pop-up blocking helped you.
I tried it both ways, and it didn't work either time.
But if it fixed your problem, that's all any of us want 🙂
GOOD one, Owl 😉

Message was edited by: ~Bee

Okay, now this is really spooky. If I enable Java, and Javascripts, then I can't attach, and the buttons to attach at the bottom of the page are missing. If I disable Javascripts, then the button reappears at the bottom of my new email message page. BUT, now I can't delete any of my e-mails without opening them, because the Trash function of Comcast is disabled. This is truly frustrating. I hope the tech support folks at Apple will get with the less than supportive Comcast folks ("we don't support Safari, try downloading IE").

As for setting up Mail, I got the email to come into the program just fine, but can't send anything out.

Why can't things just work?

NKK@MSU

As for setting up Mail, I got the email to come into the program just fine, but can't send anything out.

If you can receive mail in Mail, then you have your basic account set up correctly. Open Mail's Account preferences and look at your account. Toward the bottom of the window is an entry for "Outgoing Mail Server (SMPT)". Try entering "smtp.comcast.net" (without the quotes). Close Preferences and send a test message to your self to see if you can now send out. If you want, you can click on my profile to find my email address and you can send me a test message. Let us know what happens.

BTW, I agree with ~Bee that Comcast is not the most Mac-friendly company out there. However, there have been improvements that make Macs work better with their site, but basically they are not conforming to accepted html/xhmtl standards.

As far as the javascript problem, you could try either Camino or Firefox which are not as finicky with non-standard coding of web pages as Safari is.

Comcast is not the most
Mac-friendly company out there. However, there have
been improvements that make Macs work better with
their site, but basically they are not conforming to
accepted html/xhmtl standards.

As far as the javascript problem, you could try
either Camino or Firefo
x which are not as finicky with non-standard
coding of web pages as Safari is.

Well, I did a little more fiddling around, and now it seems to boil down to this: in both Firefox and Safari, I have to disable Java/Javascript to write responses in e-mail, and I have to enable them to add attachments. If I want the "move to folder", delete, and "previous/next" buttons to work, then I need Java/Javascript active. I have been reduced to manually switching and refreshing my pages in Comcast mail in order to accommodate this "new, improved" service.

The most frustrating part of all of this is that Comcast is a virtual monopoly in my area, and I teach a web-based class, so I need the speed. (But that's not the issue, just a gripe).

Is there any technician at Apple who can explain the conflict to Comcast, so that they can add an additional "improvement" so that my e-mail comes through without extraneaous numbers and symbols, in the place of spaces and formatting?