8 Replies Latest reply: Aug 3, 2011 1:17 PM by Melnibonean
sjb2003 Level 1 Level 1
Just got my new Apple tv today but having problems getting connect to network.
when setup my wifi and passwords l get this error

There was a problem connecting to the network. check your setting and try agian(-3906)

strange to have this error l have my ipod touch on my network same as other devives l have.

Help please and try the step from apple any ideas.
  • Gully Level 1 Level 1
    Having the same issue. I have two Apple TV 2s, one works, one doesn't. My first gen Apple TV works fine too.

  • jefrus Level 1 Level 1
    I just got mine and I have the same issues. It sees the network but will not accept the password (although my Iphone, and every other wireless devices will). It works fine wired.
  • captfred Level 7 Level 7
    Make sure that nothing is sitting on top of the tv and that the unit is NOT upside down. Both these things cause interference with the Wifi receiver.

  • bubbaofthebubbles Level 1 Level 1
    Having the same problem. Working off an Airport Extreme with everything else (ipads and iphones) accessing with no problem.
  • FRONHAS Level 1 Level 1
    My new AppleTV randomly loses network configuration and requires me to perform a full reset once a day - It gets stuck on same error 3906 mentioned here... CAn someone at Apple help us? This seems to ne a common issue. My iphones connect to teh same network from the same spot without any issue.
  • Bevoburn Level 2 Level 2
    I had the same error and was able to fix this by unplugging my router for a couple of minutes and plugging it back in.
  • CrybKeeper Level 1 Level 1
    I just got mine and I have the same issues. It sees the network but will not accept the password. Yet, the same password and AppleID work for everything else.

    Should I just return the AppleTV and get my money back? Even the salesmen, who is a friend of mine cannot get it to work and he set up the display model at the store where I purchased it? We tried everything in the booklet, under troubleshooting and even reset my Linksys router, but nothing works.

    Message was edited by: CrybKeeper

    Message was edited by: CrybKeeper
  • Melnibonean Level 1 Level 1

    Same issue. Out of box, I get error -3906. iPod, etc. connect to my airport extreme fine. I was very careful about making sure the password was right. I also tried disabling the network password.