Itunes 10 + specified module error

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Itunes 10 + specified module error

Hi

I've had a similar problem to most.
Prompted to install Itunes 10 - i did and it worked seemingly fine.

The next day it would not open, so I followed the advice eleswhere on here to try and get the Windows Clean Up Install program from the right place, but i get an error message from 'Windows script host' stating 'the specified module could not be found'.

Can anyone help - am i destined never to listen to my itunes again ?

rottenfruit

Dell, Windows XP

Posted on Oct 24, 2010 6:49 AM

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Answer 1

b noir

Level 9

72,324 points

Oct 25, 2010 1:43 AM in response to rottenfruit

but i get an error message from 'Windows script host' stating 'the specified module could not be found'.

What's the precise text of that error please? There's a few that I'm familiar with from CleanUp installs, but I'm not quite sure which one you're getting. (If it gives the name of the module, let us know what that one is, too.)

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Answer 2

rottenfruit Author

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Oct 26, 2010 1:51 PM in response to rottenfruit

Hi
Thanks for that
It says -

Windows Script Host
Script: C:\DOCUME~1\JONATH~1\LOCALS~1\TEMP\IXPOOO.TMP\STARTMSI.VBS
Line:1
Char:1
Error: The specified module could not be found
Code: 8007007E
Source: (nill)

I think i've transcribed that right.

Interestingly earlier today when i downloaded an mp3 online itunes (version 10) opened up and it worked fine (all i could determine was that it said Bonjour had failed to install properly).

Help is appreciated...

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Answer 3

b noir

Level 9

72,324 points

Oct 26, 2010 2:12 PM in response to rottenfruit

🙂 perfect, thanks Jon.

It's not one I see reported very often at all, but I keep coming across Ramesh's advice for it when I search for other CleanUp install errors. Fingers crossed, the instructions he gives here will get your CleanUp installed:

[An error occurs while installing the Windows Installer Cleanup Utility|http://www.winhelponline.com/articles/81/1/An-error-occurs-while-instal ling-the-Windows-Installer-Cleanup-Utility.html]

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Answer 4

rottenfruit Author

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Oct 26, 2010 2:23 PM in response to rottenfruit

Your expertise is fast becoming legendary.
I shall give it a shot tomorrow.

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Answer 5

b noir

Level 9

72,324 points

Oct 26, 2010 3:35 PM in response to rottenfruit

🙂 Fingers crossed in New Zealand.

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