Skip navigation

Missing QuickTime Plugin.plugin

6029 Views 5 Replies Latest reply: May 20, 2011 10:13 AM by andyBall_uk RSS
hightech Calculating status...
Currently Being Moderated
Oct 24, 2010 6:38 PM
Hi,

I have a huge problem with QuickTime Player that it doesn't running very well with Safari, Chrome, and Mozilla. It sometimes freeze and disconnected. I saw other people have similar problems like this: http://discussions.apple.com/thread.jspa?threadID=2230875&start=30&tstart=0

I tried to look in Library/Internet Plug-Ins/ and noticed that I don't have any files in there even missing QuickTime Plugin.plugin. I still have QuickTime 10 and 7 installed. Does anybody know what is going on? Could you please help me how to fix it.

Thanks!
iMac, Mac OS X (10.6.4)
  • andyBall_uk Level 6 Level 6 (17,705 points)
    Currently Being Moderated
    Oct 24, 2010 8:46 PM (in response to hightech)
    Hi

    Safari-Help-Installed Plug-Ins is the best way to tell what plugins are active - if Quicktime (& others) show up there, you may have been looking in the wrong library...

    you need HD /Library/Internet Plug-Ins/
    Open your Mac HD in Finder - then open the Library in there - it should be listed along with
    Applications, System and Users.

    Get that straight first, & then tell us what's up with quicktime.
  • StriveForBest Calculating status...
    Currently Being Moderated
    May 19, 2011 7:58 PM (in response to andyBall_uk)

    Hey there!

     

         I have the same problem with playing QuickTime content in web browsers.

     

         I have MacOS 10.6.7 with pre-installed QuickTime X.

         It doesnt play QuickTime movies in the web browsers.

        

         In Safari it says "missing plugin", in Google Chrome it says "Get QuickTime" and redirects to QuickTime 7 download page which is older than installed one.

     

         I checked both USERNAME/Library/Internet Plug-Ins/ AND MAC HD/Library/Internet Plug-Ins/ folders and there is no quicktime plugin file in there.

         Also in Safari Help/Installed plugins there is no quicktime plugin.

     

         The QuickTime Player works normally.

     

    Any suggestions?

  • andyBall_uk Level 6 Level 6 (17,705 points)
    Currently Being Moderated
    May 20, 2011 2:15 AM (in response to StriveForBest)

    >>... there is no quicktime plugin file in there.

         Also in Safari Help/Installed plugins there is no quicktime plugin.

     

    It's been removed somehow - reinstall the OS, or transfer it from a backup/other mac, or use Pacifist from http://charlessoft.com/ to extract it from an install DVD or some updates - it's in the 10.6.7 combo for example, so and/or running that update would most likely replace it too.

     

    If extracting or copying manually - it's

    QuickTime Plugin.plugin    & should be in Mac HD/Library/Internet Plug-Ins/

  • StriveForBest Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 20, 2011 9:58 AM (in response to andyBall_uk)

    i dont want to reinstall the whole OS. will it delete all the apps and settings?

    i downloaded macos 10.6.7 combo "MacOSXUpdCombo10.6.7.pkg" but it says it can't be installed on this disc. the volume doesnt meet the requirements for this update.

     

    WHAT DOES THIS MEAN?

     

    but i can copy manually the quicktime plugin using pacifist???

  • andyBall_uk Level 6 Level 6 (17,705 points)
    Currently Being Moderated
    May 20, 2011 10:13 AM (in response to StriveForBest)

    >>i dont want to reinstall the whole OS. will it delete all the apps and settings?

    No, those should all be retained, only OS components will be replaced, but of course the combo & other updates will be required afterwards.

     

     

    >> the volume doesnt meet the requirements for this update.

    WHAT DOES THIS MEAN?

     

    something amiss in the system, that is checked for as part of the installation (might be just a version number) - the Installer.log, visible in Console application, may be more specific.

     

    >>but i can copy manually the quicktime plugin using pacifist???

    You can indeed - extract it from the combo or grab it from another mac or backup. Speaking of which, do make some if you don't already have some; doubly so since something obviously happened to that plugin & additionally another item has been changed so that the installer, 'won't'.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.