10 Replies Latest reply: Oct 28, 2010 5:13 AM by CTJon
SOZY Q Level 1 Level 1 (0 points)
I can't understand why emails sent by recipients with Yahoo, Gmail, or Hotmail (etc) accounts are not being received by my iPhone. Everything else comes seems to come through... Just to confirm, these are not accounts that I've created but rather email servers for family, friends, and clients that need to copy to my iPhone.

Any suggestions where I can adjust settings to allow these emails to come through? Muchly appreciated.

Mac OS X (10.5.8)
  • ambarsaria Level 1 Level 1 (110 points)
    For hotmail use ms exchange
    Server settings m.hotmail.com
  • SOZY Q Level 1 Level 1 (0 points)
    Sorry... I'm new to iPhone and have no idea what this is or where to locate it on the device...
  • diesel vdub Level 7 Level 7 (21,975 points)
    SOZY Q wrote:
    I can't understand why emails sent by recipients with Yahoo, Gmail, or Hotmail (etc) accounts are not being received by my iPhone. Everything else comes seems to come through... Just to confirm, these are not accounts that I've created but rather email servers for family, friends, and clients that need to copy to my iPhone.

    Any suggestions where I can adjust settings to allow these emails to come through? Muchly appreciated.


    Who is your email provider? Is it one of the free services or a work account?
    Do the emails show up in your inbox when you check from a computer?

    Do you have any filtering rules set up on your email account that would automatically direct the emails to a folder other than your inbox?
  • SOZY Q Level 1 Level 1 (0 points)
    I use emails from my hosted websites for businesses I run. All the emails show up in my Inbox when I check email from my computer. I don't have filtering rules set up.

    Emails from Yahoo, Gmail, Hotmail, and Blackberry, accounts etc are just not copying to my iPhone.
  • SOZY Q Level 1 Level 1 (0 points)
    Basically, is there a way to 'allow' these emails to be delivered to the iPhone?
  • DaVBMan Level 6 Level 6 (9,265 points)
    The phone isn't stopping them. There isn't some magic setting to block some and allow others. If it can connect to your mail server and the mail server is configured with proper protocols such as POP or IMAP etc, then it will get the mail. If it is not getting some mail the issue resides on the mail server or protocols being used.
  • diesel vdub Level 7 Level 7 (21,975 points)
    SOZY Q wrote:
    I use emails from my hosted websites for businesses I run. All the emails show up in my Inbox when I check email from my computer. I don't have filtering rules set up.

    Emails from Yahoo, Gmail, Hotmail, and Blackberry, accounts etc are just not copying to my iPhone.


    Has it ever worked? If it did, what changed around the time it stopped working.

    This is something you will need to investigate/troubleshoot with the email setup on the server. There is nothing in the iPhone or it's settings that would cause the issue you are experiencing.

    If it were an iPhone or iOS issue, I would expect millions of others reporting the same problem.
  • SOZY Q Level 1 Level 1 (0 points)
    I just got the iPhone... (refused to line up at 7am to get iPhone 4!!!). So I am in the midst of setting it up and thought it unusual that Yahoo, Gmail, Hotmail, and Blackberry emails weren't filtering through to the iPhone.

    Will check servers and see if there is anything there.
  • SOZY Q Level 1 Level 1 (0 points)
    Nothing on the server side. Spent some time with IT department.

    Emails come through to iPhone when my email is down and can't access them from computer.

    Just a plain weird and frustrating experience.
  • CTJon Level 1 Level 1 (90 points)
    So there is some setting that specifies only NEW messages get sent on to the phone. If the messages were already "read" on the computer they are old and don't get sent. If computer is down and thus not read then they are new.
    Are you using POP for this mail account. That is what POP mail will do. You need to go to IMAP or some other mail protocol that will "sync" mail on multiple devices.