Unable to configure Airport Extreme base station

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Level 1

10 points

Unable to configure Airport Extreme base station

After performing a factory default reset of my Airport Extreme, the station refuses to let me configure it. Whenever I try, the Airport Extreme Admin Utility (Windows) replies "An error occured while trying to access the base station. Make sure your network connection is valid and try again", plus the error code -4.

Since I am surfing using the base station, I'm guessing my network connection is not to blame.

I've tried with the "public" password (and any other passwords I could think of, including no password at all).

Any ideas, mac wizards?

MacBook Pro 2.16 GHz Intel Duo Core, Mac OS X (10.6.4), 2 GB of RAM, X1600 256mb, 120 GB 5400 RPM harddrive,

Posted on Oct 26, 2010 8:20 AM

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Answer 1

Best reply

Bob Timmons

Community+ 2024

Level 10

159,326 points

Oct 26, 2010 9:15 AM in response to Ayjona

The Windows Firewall and Anti-Virus applications tend to block AirPort Utility from connecting, so you might want to check "exceptions" in the firewall application and the corresponding tab on the anti-virus program to see if that helps.

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Answer 2

Ayjona Author

Level 1

10 points

Oct 27, 2010 7:45 AM in response to Bob Timmons

Unfortunately, it did not. But thanks for the suggestion! I definitively need to keep a closer eye on the Windows firewall, because I suspect it has been the cause of other Windows shenanigans 😉

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Answer 3

Oct 27, 2010 3:30 PM in response to Ayjona

I notice that you mention AirPort Admin Utility in your first post. This is long out of date, or did you mean to say AirPort Utility for Windows?

If you don't have the latest AirPort Utility for Windows 5.5.1, you might consider downloading it from here:

http://support.apple.com/downloads/#airport

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Answer 4

Oct 27, 2010 9:20 PM in response to Bob Timmons

ay im trying to make a game server on win7 w/ parallels desktop but i cant git port fording\port mapping and fire wall and a new airport extreme (age 15 years old)

<Edited by Host>

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