2 Replies Latest reply: Oct 29, 2010 5:27 PM by Carolyn Samit
INEEDIPODHELP Level 1 Level 1 (0 points)
It seems like the home button on my iPad is faulty... When I press it "softly" it won't work. But when I push down a little harder then it will work. I know it isn't just a problem with me not pressing it hard enough because when i compare mine to the apple stores demo ipads I don't have to press nearly as hard as mine. Is this a hardware or software issue? Should I take it to the apple store and have them check it out?

13.3 Macbook Pro 2.26 Ghz 2gb of RAM, Mac OS X (10.5.8), Running Leopard
  • Philly_Phan Level 6 Level 6 (12,370 points)
    Yes.
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    HI,

    You may be using an application that disables the Home button without realizing it. Restart your iPad, open a different app and see if that makes a difference.

    If the problem persists, try resetting the iPad. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds or until the Apple logo appears.

    I've had this happen myself and restarting and / or resetting did the trick. Hope it works for you.

    If not, check out the troubleshooting chapter in the iPad Online User Guide here.







    Carolyn