How to change my guitar sound during a lesson

Wish I had an answer for you, but I've got the same type of problem. I'm in the regular (non-celebrity) lessons, and Lesson 7 (Major Barre Chords) generates an overdrive distortion despite my choice of guitar (I have an electric and an acoustic-electric).

The lessons have been fine up til then. Lesson 5 was Single Note Melodies, and the guitar signal was clean. Lesson 6 introduced Power Chords, and Tim (the virtual instructor) made mention of using an electric because that lesson would generate distortion to enhance the sound of power chords. (It was mentioned that using an acoustic would work, but the distortion would still be generated.)

Anyway, it would be nice to get back to a clean signal for lessons that use them. Oh, fyi, in Lesson 7, Tim plays an electric, and you can hear it's a clean signal, as it should be.

What I haven't tried is to go back to Lesson 5, and see if the signal is clean or dirty. Hmm. Will try that tonight...

Went back and tried Lesson 5. Clean as it should be. Well, guess it's time to call Apple Tech tomorrow. I find anything out, I'll post it here.

Spoke to Apple tech today. Went through the troubleshooting/process of elimination, and then got bumped up to a Senior tech. He determined that it needed to go to Engineering.

So, no solution, but at least it's now on their radar. btw, I tested Lesson 8, and that one played clean as it should.

Hi all, I have the same question. Any new information?