Q: ipad is disabled. connect to itunes

I have this problem

You solved it!  Thanks very much

I have an ipad that is disabled due to my kids entering the wrong password many times.  It says on the screen to connect to iTunes.  I was able to connect to itunes and complete a sync, but what do I do from here?  I tried clicking RESTORE IPAD and RESTORE BACKUPS but itt will not proceed until I disable find my ipad under settings>>iCloud. I can't do this because it is disabled.

bump

One of my biggest complaints about Apple is their lack of good free support. Unlike other companies, it doesn't seem that Apple has any qualified technicians that troll these forums. It just seems their support is either pay for it or visit a store where we will try to talk y into buying something.

here is the likely answer for those that need the fix that I did.

Enable Ipad when disabled

Hi, I got this problem and tried to use your advice- Recovery mode.  I could not restore my ipad because iTunes couldn't connect to it since it was disable. I followed the instruction "hold down home button and connect to iTunes".  I tried so many times and couldn't get it to restore.  ITunes keeps saying that iTunes can't connect to iPad because it's locked with a passcode.  Please help!  thanks!

could u help me

This is not helping me i am struggling

Follow the instructions on this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

This has NOT worked for me either….three days of bs…everything works until i get to the end, then it says my ipad is not eligible ….such hogwash….

I have an ipad 2….this is ridiculous..tried through my Macbook pro…but also have a 6 phone…so ****** at apple products…I live almost 3 hours from the closest Apple store…with all the money they make you would think they could offer more stores…I am between one in Northern VA and one outside of Richmond, VA...

If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support

THANK YOU!!! One of my kids locked us out by accident and we got into this cycle and we not able to get out! Thank you so much! Fixed and restored from last back-up! Lifesaver!!

Let me add that I went onto Apple Support and after 45 mins, they too could not do anything…Apple supervisor's suggestion was that maybe the Macbook pro that I was logged into was the issue and I needed to go to another computer and try…So I stumped a regular customer service rep and the Supervisor...

Thanks so much. I had been mucking around on this for ages & finally found this thread & your recommendations worked.