4 Replies Latest reply: Oct 29, 2010 8:38 AM by chloeember
chloeember Level 1 Level 1 (0 points)
For some reason, my iPhone will no longer sync with Picasa. I get the following error.

"An error has occurred while attempting to import. Either the source is unavailable or the destination is full or read only. (1)"

It may be that it's the OS4 on the iPhone as I believe my problem started right around its release.

I have read other forum postings on this topic that have been marked "resolved" with no actual resolution. If someone has a workable solution, that'd be awesome.

I am due for renewal on my iPhone and unresolved issues like this make me think about switching to Android.

MacBook, Mac OS X (10.6.4), Using a 2nd Gen iPhone
  • Allan Sampson Level 10 Level 10 (123,365 points)
    If you think an Android phone is not without its share of problems - some worse, you are dreaming.

    Is this a problem with importing photos from your iPhone's Camera Roll with Picasa?

    If so, try importing the photos with the Image Capture application located in your Applications folder or with iPhoto. If the import is successful with either one of these apps, delete the photos from the Camera Roll after the import process is complete. If you use Image Capture for this and this is successful, you can import the photos with Picasa from your chosen location on your hard drive where the imported photos were placed.

    If this is successful and your iPhone's Camera Roll is empty, try capturing a photo with your iPhone followed by importing the photo with Picasa to see if this resolves it.
  • chloeember Level 1 Level 1 (0 points)
    Allan you are my hero! Thank you so much, the Image Capture definitely worked. Of course it'd be nice if I could import directly from phone to Picasa, but this is a good workaround. I really appreciate your advice. The photo issue has been bugging me for quite awhile.

    As for staying with iPhone or leaving, I agree, Android will have its own list of problems. Part of what I like about Android is its open source community. Plus the new iPhone's new problems, with its glass exterior and dropping of calls, keep me from upgrading now. Its either wait for a new better iPhone or switch. I think I'll wait a few months and then decide. But that's a whole separate topic.

    Thanks again,
    Chloe
  • Allan Sampson Level 10 Level 10 (123,365 points)
    You're welcome.

    How many photos were in your iPhone's Camera Roll? When was the last time you imported photos from the Camera Roll with Picasa and have you always deleted the photos from the Camera Roll after the import process is complete?

    If there were a large number of photos in the Camera Roll that have not been imported followed by being deleted from the Camera Roll after the import process was complete, this may have been a problem with at least one photo in the Camera Roll that Picasa had a problem with.

    If you deleted all photos from the Camera Roll with Image Capture after the import process was complete, have you tried capturing a photo with your iPhone followed by seeing if you can import the photo with Picasa? If so, do the import more often with Picasa as with any other digital camera followed by deleting the photos from the Camera Roll after the import process is complete - as with any other digital camera as well.

    Part of what I like about Android is its open source community.


    As with everything else in life, whatever positives are available with "open source" there are negatives associated with that as well. An app written for one phone model and Android version may not work with another phone model and Android version. There is no central approval and checking for viruses and malware as with Apple and the App store.

    I've had no problem with the iPhone 4 glass exterior. I always used a case with my original iPhone and with my 3G, and the same with my iPhone 4. There has never been a cell phone that I haven't dropped and I've never used any cell phone without a case of some sort.

    I do not have a dropped call problem with my iPhone 4. Reception is better overall than with my original iPhone and 3G. I don't have a landline and I use my iPhone for personal and business use. I had a 30 minute phone call the other day while my iPhone 4 had one bar of reception. The last time I had a dropped call was when talking to a friend who is with Sprint. He was driving through an area where he knows reception with Sprint is not good and his calls are dropped in that area. He warned me he was approaching that area and our call would probably be dropped. Shortly thereafter, sure enough our call was dropped. The call was dropped by Sprint, not AT&T.

    When someone has a dropped call, most automatically assume their phone dropped the call which is BS. When both parties are using the same carrier, it can be the carrier at either location, or the phone at either location. If the other party is with a different carrier, it can be the other party's carrier or the other party's cell phone.
  • chloeember Level 1 Level 1 (0 points)
    There were about 125 pics in there. I had been unable to import my pics since maybe June or July so it's been quite awhile. Now that I've reconnected my phone with some test pics, Picasa synced perfectly.

    Regarding the iPhone versus Android, you give pretty convincing arguments with keeping the iPhone. I am likely to upgrade after all. Thanks for the insight!