Screen won't turn on

Ok so I was trying to make my Iphone turn on and the screen won't turn on. The Iphone is running in the background (when I connect it to the computer it still syncs) but the screen is dead. Is it possible to fix this without getting a new Iphone?

Windows Vista, iPhone OS 3.1.2

Posted on Oct 28, 2010 8:13 AM

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1 reply

Oct 31, 2010 4:52 AM in response to Ranger9000

Since you are able to connect and sync with your iTunes account and, thus, have presumably backed up your data, I would try to "Restore" your phone from within iTunes. This will restore it to factory settings, at which point you can re-sync the phone. If a Restore doesn't do the trick, then schedule an appointment at the Genius Bar at the nearest Apple Retail Store (hopefully there is one near you). If it is still under warranty you could also call AppleCare.

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Screen won't turn on

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