990 Views 3 Replies Latest reply: Oct 31, 2010 9:23 PM by Whitecity
To be honest that is a question only Apple can answer accurately. From what I read on these forums when that occurs Apple will replace the damaged machine with a current model in the same price point. In some situations I've seen the store offer upgraded machines for the price difference. For example if your original machine costs $1500 and it's replaced under AppleCare they will offer a $1500 current model or if you want a $2000 machine they'll do so if you pay the $500 difference. It's really on a case by case basis though.
I've had apple replace a faulty Powerbook with a MacBook Pro - it was the machine at the same point in the line-up at the time, since they were not manufacturing the Powerbook any more. It's up to them to determine whether they prefer to repair the old machine or just replace it - replacements are more common when the machine is near the end of the three year applecare - I presume this is because parts are more scarce.