7 Replies Latest reply: Oct 20, 2012 12:29 PM by Ron Hu
etagem Level 1 Level 1
I use Yahoo mail on my iPad and since yesterday I keep getting this error message:
"Cannot Get Mail. No password provided for (my account). Please go to Mail Account Settings and enter a password." I have entered the password. It shows up on the Mail Account settings as saved. I re-enter the password to no effect. I've deleted the mail account and created it again, still does not work. I only have the one mail account on the iPad. I am able to surf using Safari. When I try to send e-mail, I get this message: "Cannot Send Mail. The user name or password for (my account) is incorrect." Can anybody help please?

iPad, Windows 7
  • etagem Level 1 Level 1
    Okay, fixed it myself. I changed my password for my e-mail about a year ago and my iPad finally realized it was changed and did not accept the old password. Strange, since it was able to download and send my e-mail 2 days ago with the old password.
  • Philly_Phan Level 6 Level 6
    Glad that we could help.
  • eherb Level 1 Level 1
    I'm getting the same "cannot send mail" message for two days on my Yahoo account. Another account works fine. I see some other messages on the Web like this also. Any other "hints" as to what to check and/or do. I've deleted and then reinstalled the Yahoo acoount with no success.
  • KTCouv Level 1 Level 1

    This happens in hotmail, too....if this ever happens to you folks again, go to


    Mail, Contacts, Calendars>click on the account that is not working>scroll down to "outgoing mail server">click on the top "Primary server">re-input your password until it is verified>click "done" at the top


    Should work just fine!!!!

  • Jeff S Level 1 Level 1

    I'm copying this info from my iPhone directly but it won't work on the iPad. Inbox works sometime but outgoing server will not. Any other ideas?

  • Edward Goodall Level 1 Level 1

    I went to settings > mail...> outgoing mail server > primary server

    But it wouldn't let me edit the primary server dialog box. (it showed me the options, but not clickable)

    Getting frustrated, trying not to... All help appreciated. Ed

  • Ron Hu Level 1 Level 1

    How to add a yahoo new serve, then you can receive/send yahoo email in iPad.

    Go to setting ->email, ...

    Click Add Server, then type imap.yahoo.com (leave blank for User Name and Password)