KB981957 results in BSOD Crash.... Bootcamp Air 2010 with Win7 x64?

Managed to install Windows 7 on 13" Macbook Air using USB Superdrive but there seems to be an issue with the trackpad drivers. I've had repeated blue screens on startup. Works for a few restarts and then fails again with following stop error 0x000000CE ( 0xFFFFF88002DE9E93, 0x00000000000000008, 0xFFFFF88002dE9E93, 0x0000000000000000) thrown by applemtp.sys as a driver unloaded_without_cancellingpending _operations

The first time this occurred was after I did the security patch so maybe related. After a few attempts I resorted to installing Trackpad++ driver discussed in this thread and it's been stable so far.

http://discussions.apple.com/thread.jspa?threadID=2436935&tstart=0

The issue with Boot Camp and the new MacBook Air is the applemtp.sys driver will cause a BSOD at startup if any Windows updates are installed that require a reboot. The only solution that I have found is to disable the two Apple Multitouch devices listed in the Device Manager and use an external USB mouse while running your updates. Once all your updates have been installed, you can re-enable the Apple Multitouch devices in the Device Manager.

Until Apple updates its Multitouch driver, this is the only workaround that I've found.

I tried completing all of my system updates while running the bootcamp installation in a VM, but it didn't solve the BSOD problem.

Hopefully Apple is aware of and actively working on this problem.

Boot Camp 3.2 appears to have fixed this problem.

I don't think this is fixed. I just installed Windows 7 on a brand new MacBook Air last week (so it should have all the latest 3.2 drivers (even though there is apparently no way at all to confirm what version of Boot Camp you have)).

Sure enough, after a few days (e.g., the first reboot after an automatic Windows Update had occurred), the same driver unloaded_without_cancellingpending _operations (applemtp.sys) blue screen of death happened.

And kept happening, until I booted into the Win7 recovery tool and rolled back the system to an earlier version. Very annoying problem.

I just upgraded my MBA to Windows 7 64 bit, and after Microsoft patches BSOD.

I'll try the workaround with the touchpad - if not I'll try Windows 7 / 32 bit.

Anybody know if 32 bit Windows 7 has the same problem?

David

There is an issue with some 3rd party AV (not with MS Security Essentials) and Windows updates. When there is an update, more than one process reading the same file, and all updates are checked for being signed and valid.

STOP: 0x0000007F (0x0000008, parameter2, parameter3, parameter4)
UNEXPECTED KERNEL_MODETRAP

kernel stack memory may be exhausted, and you receive the Stop error message that is mentioned in the "Symptoms" section.
http://support.microsoft.com/KB/2502285

There are a number of places and ways to see what and the version that was installed.

I don't have any third party AV, so I don't think that's part of the problem.

I have a brand new MacBook Air, installed Windows 7, and everything was fine until the first Windows update. After that, I could not boot into Windows, although I could boot into the Mac side just fine. My crash occurred at classpnp.sys

Rolling back to an earlier save point "fixed" the situation. However, as soon as Windows noticed that it did not have the update, it downloaded and installed it again and I got the same crash. So now I have disabled Windows updates and things are stable.

I did take this to the Apple store tech supprot (Genius Bar). After waiting an hour to be seen, I was told that they know nothing about Windows and it was not their problem. The suggestion was that I call Microsoft, which is just silly.

If anyone figures out how to update, please post.

I just bought a MacBook Air and had this same problem when trying to update. After many tries I realized that I was only running Bootcamp 3.1, even though the MacBook was brand new. You can quickly update to version 3.2 by running the Apple Software Update program in Windows which is automatically installed with Bootcamp (if you selected the option).

After upgrading to version 3.2, I did all of the available "Optional Updates" in Windows (which didn't cause a crash), and then all of the "Important Updates", and thankfully the updates were all successful this time. I hope it works for you too.

I am getting a looping BSOD crash caused by applemtp.sys (Apple Multitouch Driver) at boot. This is not a Windows issue at all, but a poorly-written driver from Apple.

Since WinRE cannot be run with Mac boot manager, it is quite difficult to disable this driver offline. I am creating a thrid boot partition with WinRE installed, as I would imagine if I can restore the system, it will happen again until Apple updates the driver to a more stable version. It's a shame this is an HID device, because booting in safe mode will still load it.

You can always boot Windows 7 DVD and restore to last known good point; run command line if you know what to do.

Then rollback or uninstall a driver?

I don't have an external DVD drive so everything is coming from USB. I will reinstall Windows and disable applemtp.sys permanently from device manager. Not my preferred option, but faster and less expensive than goign to a store procuring a USB DVD drive which I will never use.