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iTunes store temporarily unavailable?

I am getting the following message when I click to open the iTunes store:

"We could not complete your iTunes store request. The iTunes store is temporarily unavailable. Please try again later."

Is anyone else having this issue?

Thank you.

Windows Vista

Posted on Nov 1, 2010 11:57 AM

Reply
305 replies

Nov 1, 2010 12:26 PM in response to abigail88

I have had the same problem.. I went to go onto the ITunes story yesterday around 4:30ish, and it came up as "We could not complete your ITunes store request. The ITunes store is temporarily unavailable. Please try again later." So I tried going back onto it about 15 minutes ago, and I still got the same window popping up. I thought I did something wrong last time I used it, or something was wrong with my computer.. Glad to hear it's not only me!!

Nov 1, 2010 12:35 PM in response to MichaelTX

MichaelTX - for how long have you been having this issue? My iTunes is also outdated but I have not updated as I prefer my current interface and never update anything unless strictly necessary, it's just a hassle. I am really hoping this is not an issue of being blocked because of an old version...

P.S. I began getting this message this afternoon.

Message was edited by: abigail88

Message was edited by: abigail88

Nov 1, 2010 12:59 PM in response to MichaelTX

Thanks. Similar story here - had not accessed the store in at least a few days, problem started today. If anyone else would like to post this issue, please note if your iTunes is updated and how long you have been unable to get store access.

For those of us being blocked to the store, it may in fact be an issue of having an outdated version of iTunes that is no longer compatible with the store.

Message was edited by: abigail88

Nov 1, 2010 3:20 PM in response to abigail88

I have been unable to get into the i-Tunes store since the weekend and it seems from the postings that others are in the same boat. Has anyone tried e-mailing to report the problem yet and received a response? I'm going to do that now. I'm sure they must be aware. As a tip - I have been unable to download from Amazon into my i-tunes, so its definitely an Apple problem.

Nov 1, 2010 5:43 PM in response to abigail88

I've been having the exact same problem with that error message. I've tried running the network connectivity diagnostic test. It said, "Secure link to iTunes store failed." When I tried to click the "help" button, I couldn't even connect to the help page. My SSL and TLS connections are enabled. The firewall isn't blocking it either. I've even gone so far as to reinstall my current version of iTunes (8.1.1.10) -- is my version just too old 'cause I really don't want to have to update (it takes forever - dial-up).

iTunes store temporarily unavailable?

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