Previous 1 10 11 12 13 14 Next 304 Replies Latest reply: Mar 2, 2016 7:03 AM by ItunesGuruFL Go to original post
  • Ozjohnnie Level 1 Level 1

    I have figured out the problem for me.  I have NetNanny and it was blocking access to  I added the domain of to the trusted websites for NN and it's all good now.  I got the idea because someone else had content proection on with some other product.


    I hope this works for you and happy store browsing if it does.

  • nivea Level 1 Level 1

    I'm getting the same message as well.. I've been trying to download movies and it's been saying 'itunes temporary available' so at the moment I have 28 downloads available which I can't download when I click on it.


    And Apple is already charging it from my bank account.


    I've tried everything, checking internet connection, restarting computer, checking software updates etc... Is there any solution to this other than going through Tech Support because from what I've been reading on this post they're useless. What is going on????

  • Grieder10 Level 1 Level 1

    I'm having the same problem. I've been trying to download 1 app and 7 movies and they all are under "8 iTunes Downloads Available" but when I chem for them, it tells me iTunes is unable and that the Store is currenty unavailable. Don't know what is going on !

  • ROSEJOY Level 1 Level 1

    After I got the last update to ITUNES 10.5 I had the same problem.  I finally found the problem!  I was on the phone with escalated support for over an hour!  The upgrade had turned the parental controls under preferences to BLOCK  for ITUNES U and for ITUNES APPS.  I unchecked it and now it is business as usual.



  • b.haskins Level 1 Level 1

    Hey guys,


         I hope this helps everyone.  You must first simply close out of the sync and go to iTunes store and click on the top right box that shows your apple id and enter your passcode and then you will deauthorize all accounts then exit.  Once you begin your sync again, you will authorize the computer you use for sync and it will work.  Just worked for me after spending 1 hour and 1/2 clicking on authorize and then authorize again to no avail.  God Bless and Good Luck.

  • dareiff Level 1 Level 1

    It seems like it is the "&" symbol in billing addresses. The above thread mentioned this, however clearing the cache isn't necessary. I had this same problem and removing the & worked.

  • iDenn Level 1 Level 1

    I was having the same issue, I could download music fine but no apps or app updates.  I just went and took the "&" out of my billing address name and instantly all my devices can download apps and updates again!  PHEW! 

  • BigChiefTablet Level 1 Level 1

    Ditto on the store unavailable.  It also affected both of my iPhones with the message cannot connect to store.   We couldn't update apps or download anything, whether it was to our mac, pc or iPhones. Went in and took the & out, all is good!  Weird huh?

  • Ravid Segal Level 1 Level 1

    Same for me, is anyone checked with Apple?

  • bbtrappy Level 1 Level 1

    My problem is I can't even connect to the store to change any account info.  So this has to be an issue with ITunes, just too bad the support is hardly that and can't see to help.

  • Joe1040 Level 1 Level 1

    Thanks for the info guys.  I have not been able to connect for 3 days, had a service ticket open with no luck, saw your posts, removed the "&" from the name line in my billing address and instantly my iPhone could connect again.  Thanks!

  • Gavant33 Level 1 Level 1

    Taking the & out of our names on the account settings worked. My wife and I share the account it said Greg & Amy. I changed it to Greg and Amy and everything is working now.

  • bbtrappy Level 1 Level 1

    Any suggestions for someone without a & in their account name?

  • DLC2012 Level 1 Level 1


    After 4 days of frustration my iPad is working and downloading. i changed the & in my billing address for and, and it worked!!!!

  • Ravid Segal Level 1 Level 1

    At the end, I found the "&" mark at the name of the family name, removed it and all become good....

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