abigail88

Q: iTunes store temporarily unavailable?

I am getting the following message when I click to open the iTunes store:

"We could not complete your iTunes store request. The iTunes store is temporarily unavailable. Please try again later."

Is anyone else having this issue?

Thank you.

Windows Vista

Posted on Nov 1, 2010 11:57 AM

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Q: iTunes store temporarily unavailable?

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  • by shredsound,

    shredsound shredsound Oct 11, 2013 2:52 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 11, 2013 2:52 AM in response to Jerome Colas

    Thank you so much for that reponse. Been a great help!!! Works perfectly now!

  • by kisdagatt,

    kisdagatt kisdagatt Oct 11, 2013 8:47 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 11, 2013 8:47 AM in response to Jerome Colas

    You're great! Thank You!

  • by chippylisa,

    chippylisa chippylisa Oct 20, 2013 7:18 AM in response to abigail88
    Level 1 (0 points)
    Oct 20, 2013 7:18 AM in response to abigail88

    Thank you so so much

  • by maggi123,

    maggi123 maggi123 Oct 20, 2013 9:47 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 20, 2013 9:47 AM in response to Jerome Colas

    Thanks soooooo much!

  • by M.Pinto,

    M.Pinto M.Pinto Oct 20, 2013 8:59 PM in response to Jerome Colas
    Level 1 (4 points)
    iPhone
    Oct 20, 2013 8:59 PM in response to Jerome Colas

    Thank You, Thank You, Thank You !!!

     

    You saved me hours of fastrations on this!

  • by shells hip,

    shells hip shells hip Oct 24, 2013 10:06 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 24, 2013 10:06 AM in response to Jerome Colas

    Jerome

    Being a dinosaur I only have Win XP and cannot find all the trees you state.  Is this because of XP?  I am having the same prroblem as everyone else.

  • by vadna004,

    vadna004 vadna004 Oct 24, 2013 1:35 PM in response to Buryme2wice
    Level 1 (0 points)
    Oct 24, 2013 1:35 PM in response to Buryme2wice

    @Buryme2wice -- Your suggestion worked perfectly for me. It makes no sense, but it worked. I was finally able to get my computer  authorized. Thank you so much.

  • by Nathaniel Jones,

    Nathaniel Jones Nathaniel Jones Oct 26, 2013 3:08 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 26, 2013 3:08 AM in response to Jerome Colas

    Worked perfectly first time on Windows 8.

     

    However little harder to find the folders and search options, anyone else who has this problem I recommend simply searching for this folder on the side tab.

     

    From there on follow the steps as per usual.

     

    Nathaniel

  • by daynesuke,

    daynesuke daynesuke Oct 28, 2013 10:29 AM in response to shells hip
    Level 1 (0 points)
    Oct 28, 2013 10:29 AM in response to shells hip

    Shell Hip,

     

    I too have Windows XP. Here is what I did to resolve this issue.

     

    -Open itunes

    -Click on "Edit" and then "Preferences"

    -Click on the "Advanced" tab

    -Click on "Reset Cache"

    -Wait until it is done clearing the cache

    -Restart itunes

    -Enjoy the itunes store

     

    Hope this helps.

  • by King Rocker,

    King Rocker King Rocker Oct 29, 2013 7:51 AM in response to Jerome Colas
    Level 1 (0 points)
    Oct 29, 2013 7:51 AM in response to Jerome Colas

    amazing that was driving me mad tahnks oooooodles

  • by sbarlow,

    sbarlow sbarlow Oct 29, 2013 12:54 PM in response to King Rocker
    Level 1 (0 points)
    Oct 29, 2013 12:54 PM in response to King Rocker

    Dear All

     

    where can I see the replies? all I see are thank you's

  • by D_Train,

    D_Train D_Train Nov 2, 2013 1:02 PM in response to Jerome Colas
    Level 1 (9 points)
    Nov 2, 2013 1:02 PM in response to Jerome Colas

    Tried this, first deleting the cookies in the \AppleComputer\iTunes folder, then opening itunes and trying to authorize computer, no go. Quit itunes and deleted the cookies under just \Apple Computer\Cookies, launched iTunes again, still cannot connect to iTunes store, says it's temporarily unavailbale.

     

    FWIW, I spent most of the past 4 years working for Apple Tech Support, helping people resolve issues such as this, but I no longer work there, so I don't have access to the internal kb articles any longer and this issue is really irritating me.

     

    I suspect that it has to do with the fact that this particular computer I recently upgraded from Windows 8.1 Preview to Windows 8.1 Pro. My Mac (running Mavericks) and my Windows 7 PC work just fine. It's gotta be some new Windows 8.1 issue. When I upgraded it told me I might have to reinstall some Windows Store apps but my Applications should come across fine. Silly me, I believed them. Wrong! I had to reinstall all of my applications such as iTunes, Firefox, AVG, etc. so there's something fishy going on with the Windows 8.1 upgrade.

     

    Any other ideas?

  • by chris00838,

    chris00838 chris00838 Nov 3, 2013 9:22 AM in response to D_Train
    Level 1 (0 points)
    Nov 3, 2013 9:22 AM in response to D_Train

    I have done the same things with my windows account and can't log in on my computer but I can on my girlfriends computer so if you figure it out I would love to know how to fix it so any help would be great thank you

  • by D_Train,

    D_Train D_Train Nov 3, 2013 1:00 PM in response to chris00838
    Level 1 (9 points)
    Nov 3, 2013 1:00 PM in response to chris00838

    I spent another half hour or so trying to figure it out yesterday and even did the whole "delete the SC Info" folder thing that another document suggested, something I've done many times in the past when helping customers with similar issues (with great success I might add) all to no avail. It's gotta be a Windows 8.1 thing. I went through various settings in Firefox and Internet Explorer, because believe it or not, when you click on iTunes Store and you are looking at all of the cool albums and stuff to buy, it's actually using Internet Explorer to show you that stuff, it's like a mini website. So sometimes changing your Internet Explorer settings can make the iTunes store work properly. Weird, huh? I also deleted some plist files (preference files) and found some other files to delete but nothing seems to work. I finally just plugged my iPad into my WIndows 7 PC and resynced it with that computer instead. If anyone figured this out I would appreciate a solution as well. Thanks!

  • by D_Train,

    D_Train D_Train Nov 3, 2013 1:05 PM in response to sbarlow
    Level 1 (9 points)
    Nov 3, 2013 1:05 PM in response to sbarlow

    sbarlow, at the top or bottom of the messages you see (currently) 17 pages. You will see 1...13 14 15 16 17. Click on a different number to see a different page of replies. Also at the top of all of the "Thanks" responses it says "in response to member name" if you click on that it will take you to the message they are responding to.

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