102865 Views 33 Replies Latest reply: Jan 6, 2014 1:35 PM by Lee Beyer
Currently Being ModeratedNov 1, 2010 1:22 PM (in response to Paul Hamburg1)no idea why it's doing that, as mine works perfect with my Logitech Harmony One.
there is no need to pair any remote, so not sure why you keep trying to pair it. MBP 2.4GHz Mac Mini G4 2 x AppleTV iPhone4 32GB iPod Classic 80GB, Mac OS X (10.6.4)
Currently Being ModeratedNov 1, 2010 1:42 PM (in response to Chenks)I've not had any pairing issues with my ATV2. It works perfectly with my Harmony 880. When I was setting up the Harmony Remote via a USB connection to my iMac, I ignored the pairing comments and simply set it up as a TV/Apple/Apple TV, and everything worked fine.2.8GHz 24" iMac w/4GB RAM/750GB HD, 1.8GHz MacBook Air/80GB HD, iPad 3G, Mac OS X (10.6.4)
Currently Being ModeratedNov 1, 2010 2:27 PM (in response to Chenks)It's not at all that I'm trying to pair them-----it's that every time I turn the Apple TV on, they are paired and have to be unpaired for the remote to work......macbook pro, Mac OS X (10.6.3)
Currently Being ModeratedNov 1, 2010 2:38 PM (in response to Paul Hamburg1)I intentionally paired my Harmony remote with my Apple TV, so that the Apple TV would not be confused by commands to my Apple Mini (controlled by the same Harmony remote, but using different Apple Remote IDs). I initially set up the Apple TV using Harmony's standard Apple Media PC configuration, which configures the remote to emulate an Apple Remote with ID = 1. Since then it has worked flawlessly.
Have you tried unpairing the Harmony remote from the Apple TV, the re-pairing it and just leaving it paired?Cube, Mac Pro, MacBook Pro, Mac Mini, Mac OS X (10.5.7)
Currently Being ModeratedNov 1, 2010 3:32 PM (in response to tgibbs)Yes, I have tried pairing and unpairing and various other iterations of trying to interrupt the pattern, but every time I try to start the Apple TV/TV combination again, the remote will not operate the Apple TV until I "unpair" them (which, of course really doesn't make any sense, since I never paired them).macbook pro, Mac OS X (10.6.3)
Currently Being ModeratedNov 1, 2010 3:44 PM (in response to Paul Hamburg1)Have you tried restoring the Apple TV (http://support.apple.com/kb/HT4367), creating a new Harmony Apple Media PC device, and starting over from scratch?
Last resort: Create a new Harmony device, tell the Harmony that you have some random DVD player or VCR (that you don't actually have), and then teach the Apple TV the commands for that device, using your Harmony remote and Apple TV's learn capability.Cube, Mac Pro, MacBook Pro, Mac Mini, Mac OS X (10.5.7)
Currently Being ModeratedNov 2, 2010 3:57 PM (in response to tgibbs)Hi,
Although I was a bit skeptical about this, I did try the whole cycle of resets-----and, not totally surprisingly, ended up back exactly where I had begun! Alas, no change.
Any other thoughts would be appreciated!macbook pro, Mac OS X (10.6.3)
Currently Being ModeratedNov 4, 2010 1:56 PM (in response to Paul Hamburg1)This is a real puzzle, since I've generally found that different Harmony remotes are pretty much interchangeable functionally, and presumably Apple TV's are all the same.
Have you tried creating a new Harmony device and learning the commands from the Apple Remote provided with the Apple TV?
You didn't mention whether you tried telling Harmony that you had some random DVD player and then getting the Apple TV to learn those commands from the Harmony.Cube, Mac Pro, MacBook Pro, Mac Mini, Mac OS X (10.5.7)
Currently Being ModeratedNov 4, 2010 6:11 PM (in response to tgibbs)Hi and thanks for the suggestion. Unfortunately, this did not work, which was not totally surprising, since the Harmony device already performs all necessary functions with the Apple TV once it has been tricked into connecting with it. The same thing happens if I try to work around the problem with a random DVD player or other new "device."macbook pro, Mac OS X (10.6.3)
Currently Being ModeratedNov 5, 2010 7:04 AM (in response to Paul Hamburg1)Running out of ideas...
Does the original Apple remote show the same problem?
Another idea is to try changing the ID of your Apple Remote, which is done by holding down the Menu and Center buttons together for several seconds.
Assuming those commands work, you could then try learning them on the Harmony. This is a long shot, since I think the things you've already done should have worked.
Does the "Unpair" command in the Harmony library work from your Harmony remote, or do you have to choose "Unpair" from the on-screen menu?Cube, Mac Pro, MacBook Pro, Mac Mini, Mac OS X (10.5.7)
Currently Being ModeratedNov 5, 2010 2:13 PM (in response to tgibbs)Hi,
I am also running out of ideas (and Logitech just bumped up the question to some more senior cadre). They had originally tried to program the "unpair" step into my Harmony, so it would do it without my having to, which sounded like it should work.......but no.
There is no problem with the original Apple TV Remote. And oddly enough, I can "unpair" from the Harmony (even though it won't respond to any other command....)
I appreciate everyone's suggestions and will let you all know if Logitech comes up with a solution.macbook pro, Mac OS X (10.6.3)
Currently Being ModeratedNov 5, 2010 2:35 PM (in response to Paul Hamburg1)My next suggestion was going to be to have the Harmony issue the "unpair" command automatically on activity start, but it sounds like the Logitech guys have already tried that (although it still sounds like it ought to be possible to get it to work, if it is possible unpair manually using the Harmony--it might be a timing issue, in which case they may just have to work out when to issue the unpair).Cube, Mac Pro, MacBook Pro, Mac Mini, Mac OS X (10.5.7)
Currently Being ModeratedDec 9, 2010 8:50 PM (in response to Paul Hamburg1)I have a Logitech 880 and after fighting with this for quite awhile, I seem to have got it working. I believe what did the trick was manually mapping the remote buttons to the appletv commands (left/right/up/down/menu/select).
BTW, the unpair command they have for the appletv seems to be wrong. Unpair only ever works if you do it from the device menu. I added unpair as a custom button, and it did nothing.Macbook Pro, Mac OS X (10.6)
Currently Being ModeratedDec 9, 2010 9:33 PM (in response to Paul Hamburg1)Here's an article and blog of some 3rd party remotes that work with ATV2 from Tuaw on 24 November 2010. Might consider a different one.... check them out at:
Hope this helpsMacPro Dual Quad, Mac OS X (10.6.5), 2TB Raid 5 and 16TB peripheral, iMac, iPad, ATV2, MacBook Pro