Previous 1 2 3 Next 33 Replies Latest reply: Jan 6, 2014 1:35 PM by Lee Beyer Go to original post
  • kbixby Level 1 Level 1 (5 points)
    I've had nothing but smooth sailing with my Harmony One and ATV (now ATV2).
  • JCSharpIII Level 1 Level 1 (0 points)
    My ATV2 is working great with my Harmony 510 with no tweaking needed! I have put my apple remote in the drawer with the other 4 device remotes!
  • DaKoosh Level 1 Level 1 (0 points)
    This is the correct solution!!! Map the keys as stated in this post. After I did this, everything worked as it was supposed to. I also had issues with my sound, and I went ahead and mapped those as well. All works great now. Thanks!!!
  • Adam K. Bacsalmasi Level 1 Level 1 (0 points)
    Hi,

    I've been pulling my hair out trying to get my Harmony 550 to control both my Mac Mini and my Apple TV 2. I have Plex 9 running on my Mini and I have it's remote support set to Always Running, meaning if I press the Menu button on the remote, it will launch Plex. The problem I am having with the Apple TV (got it for xmas) is that the Menu button will control Plex and the Apple TV at the same time, no matter which activity I am in. Even if the Mini is not the video displaying on my TV, when I push the Menu button while controlling the Apple TV, it will launch Plex as well.

    Any information you have would be valuable or if you could let me know how you have everything setup so as to not control multiple devices at the same time would be great.
  • tgibbs Level 1 Level 1 (70 points)
    I am using a program called Remote Buddy on my Mini. I set it up manually to use the Plex Harmony configuration, which emulates Apple Remotes in the ID range 150-160. Remote Buddy also has global Apple Remote settings, which I set to no action in order to filter out commands not in the Plex ID range. For the ATV2, I used the standard Harmony configuration, which uses ID=1, and paired the Harmony with the ATV2, so that it would not respond to the commands to the Mac Mini.

    I don't know if this approach will work if you use the Plex configuration with Plex directly without the intermediary of Remote Buddy, because I don't know how Plex reacts to Apple Remote commands outside the ID 150-160 range (I use XBMC via Remote Buddy). Setting up Remote Buddy to use the Plex configuration was a bit of a PITA, as I had to go through the Harmony Plex configuration commands individually and assign them to the appropriate actions of the appropriate Apple Remote IDs in Remote Buddy's mapping. I did this some time ago; I don't know if there is a more efficient way to do this with the latest version of Remote Buddy. However, once done, it worked well. An additional advantage is that I was able to use Remote Buddy to get the Plex Harmony configuration to work with other programs, such as iTunes.

    This may sound confusing, but if you are interested in trying something similar, I'll try to give you more guidance.
  • Adam K. Bacsalmasi Level 1 Level 1 (0 points)
    Thank you for the reply. I was hoping to find a solution that doesn't require using a 3rd party app, but it doesn't seem like it's an option. I'll give Remote Buddy a try and see if it solves my problem.

    If I run into any issues with mapping keys, I may be back.

    Thanks again.
  • sixtwenty3dc Level 1 Level 1 (25 points)
    Was debating setting this up, a quick question:
    will unpairing the AppleTV remote from the Apple TV 2 to enable the Harmony remote to work mean that the Apple tv remote will no longer control the Apple TV at all, and the Harmony is the only choice?
  • tgibbs Level 1 Level 1 (70 points)
    Pairing prevents Apple remotes with a different ID from being able to send commands to your Apple TV. Unpairing your remote does not cause it to stop working with your Apple TV, it just stops your Apple TV from ignoring other remotes. In my case, I found that there was no need to unpair; the Harmony worked fine right away.

    However, I did end up pairing my Apple TV with my Harmony (which does lock out the original Apple Remote) because I also use the Harmony to control my Mac Mini (using different Apple Remote IDs), and I didn't want crosstalk. But that's only an issue if you have another Apple device in the same room.
  • aminonyc Level 1 Level 1 (0 points)
    Hi I setup a client w/ a Harmony 1100 and ATV II. The only customization I did was to set the hard "previous channel" button to the "menu" button for ATV. Otherwise it is working quite well.

    I gleaned quickly over these posts so apologies if this was mentioned already. Did you check the order in which you have your devices powering on, etc?

    Mine is set to turn on Apple TV, Receiver - set to BD channel, TV then set to HDMI 2.

    Good Luck!
  • stefantt Level 1 Level 1 (0 points)

    I had the same problem originally listed on this post. I was reprogramming a harmony 650. After two hours of wrestling with it, this is what I discovered.

     

    It was perplexing to me why selecting "unpair" would suddenly restore my controls. This is what the Logitech FAQ suggests to do, but it was misleading. In my case at least, the problem had nothing to do with whether the Apple TV was really paired to my remote or not. In fact, I found that selecting anything in the apple TV "device" menu on the remote, like "prev chapter" gave me my controls back. If I didn't go to the remote's Apple TV device menu, the Apple TV doesn't respond. In fact, there was not even a blinking light on the Apple TV when not in the device menu.

     

    The clue to whether you have a pairing problem or not is whether your Apple TV is blinking. If your remote is successfully sending IR signals, but a different remote is paired and preventing the harmony from controlling the Apple TV, the light on the ATV will at least blink. The lack of a blinking light is a clue that your Harmony is not sending any signals at all.

     

    The solution in my case was to fix the activity settings.

     

    1 Go to the Harmony Remote Software (I am using v 7.7.0).

    2 Go to your list of activities

    3 Find your Apple TV activity (or whatever it happens to be called)

    4 Click on Customize Buttons

    5 Find any buttons that correspond to the regular ATV remote (such as upArrow, downArrow, play, pause, etc)

    6 Make sure that these buttons are set to the proper device (my Apple TV "device" is called Media Center PC here)

    7 Make sure the command corresponds to the mapped command for your device.

    8 Upload the changes back to your remote

     

    I'd make sure your Apple TV is unpaired when you test (just in case it happens to be paired with your factory remote). That fixed my problem immediately. After I fixed it, I ended up pairing it with my Harmony since I use my ATV remote for my computer.

     

    Anyway, I know this is an old thread and hopefully most people have solved their problems. Just thought I would post this for anyone new searching for a solution.

  • jmw1330 Level 1 Level 1 (0 points)

    Here is another solution that worked for my Harmony 650 allowing it to control ATV from the activity menu on the remote without going into the device menu (on the remote) and dealing with the "unpairing" situation. 

     

    When creating the activity for ATV in the Logitech software here are the steps I followed:

     

    • Manually add the activity, do not choose automatic set up.
    • Select watch DVD or Laserdisc.
    • Select watch my videos (media centert pc).
    • Click next on the screen confirming "watch my videos".
    • If you have the option, select "I use my Apple media center PC to play a DVD".
    • Confirm the device that will display the video on the next screen.
    • Confirm volume control on the next screen.
    • Complete the input settings and then confirm the set up.
    • Update your remote.

     

    Hopefully this will help some people.

  • jonmcauliffe Level 1 Level 1 (0 points)

    stefantt has exactly the solution to the problem. crackerjack.

  • Darin from Centennial Level 1 Level 1 (0 points)

    stefantt...thank you very much for posting to the thread.  I have a Harmony One and had the same problem.  I found that the only way to have my Harmony control my ATV was if I was actually in the Devices option then in Media Center PC.  I followed your process to the letter and my Harmony is now controlling my ATV without going into the Devices.

     

    If anyone else is having this issue, stefantt's recommendation worked for me.

     

    ************REPOST FROM stefantt************

     

    The solution in my case was to fix the activity settings.

     

    1 Go to the Harmony Remote Software (I am using v 7.7.0).

    2 Go to your list of activities

    3 Find your Apple TV activity (or whatever it happens to be called)

    4 Click on Customize Buttons

    5 Find any buttons that correspond to the regular ATV remote (such as upArrow, downArrow, play, pause, etc)

    6 Make sure that these buttons are set to the proper device (my Apple TV "device" is called Media Center PC here)

    7 Make sure the command corresponds to the mapped command for your device.

    8 Upload the changes back to your remote

     

    I'd make sure your Apple TV is unpaired when you test (just in case it happens to be paired with your factory remote). That fixed my problem immediately.

  • rogbot60093 Level 1 Level 1 (0 points)

    Has anyone tried using Harmony Link with Apple TV 2? 

     

    Im having that error where it turns off/puts to sleep the ATV2 when trying to do Select

     

    Ive tried a number of the solutons here with no luck so far.  So close ....

  • ekblanton Level 1 Level 1 (0 points)

    Have you been able to figure out how to pair the harmony link with your apple tv 2? I just got my link a couple of days ago but it won't pair with my atv 2. Everything else works like a charm. Any insight would be great...Thanks.