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Missing Plug-in for some videos

7899 Views 4 Replies Latest reply: Nov 9, 2010 12:28 AM by JohnLang RSS
darenrobbins Level 1 Level 1 (0 points)
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Nov 1, 2010 6:16 PM
When I try to view certain embedded videos I get a "Missing Plug-in" message. The video on this page is an example:

I'm don't know what plug-in I'm missing. I've tried to view the video on Firefox and I get a similar message. Videos on other sites such as YouTube and Apple Movie Trailers work fine. I've tried reinstalling Flash but that didn't change anything.

Any suggestions?
Macbook 2.4 GHz Intel Core 2 Duo, Mac OS X (10.6.4)
  • Allan Jones Level 7 Level 7 (29,570 points)
    Currently Being Moderated
    Nov 1, 2010 8:50 PM (in response to darenrobbins)
    Looks like there's a typo in the link. This one works:

    I tried it in Safari 4.1.2 on my old G4, and with Safari 5.0.2 on my MacBook Pro and it runs quite well on both. It shows that it uses Quicktime. Have you checked Software update to see if QT needs updating?
    PowerMac G4 MDD 1.25G SP;, Mac OS X (10.4.11), MacBookPro Late2007 2.2G 15" (10.6.4); PowerBook G4 1Ghz 17" (10.4.11)
  • JohnLang Calculating status...
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    Nov 6, 2010 5:41 AM (in response to Allan Jones)
    I'm getting the same thing "missing plug-in" when I'm trying to watch some videos online. I do a software update but nothing for quicktime. I also tried to install an updated adobe flash player (10.1?) and still, i get the same message where the video would normally play.

    Message was edited by: JohnLang
    MacBook Pro 2.4 13", Mac OS X (10.6.4)
  • Klaus1 Level 8 Level 8 (43,335 points)
    Currently Being Moderated
    Nov 6, 2010 5:53 AM (in response to JohnLang)
    You probably need the following:

    Flip4Mac WMV Player from (Windows Media Player for the Mac is no longer supported, even by Microsoft)

    Perian from

    You should read this support page in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from
    20" 2.1GHz iSight iMac G5,, Mac OS X (10.5.8), iLife 9 but iMovie 6, QTPro 7.6.6, Safari 5.0.2
  • JohnLang Level 1 Level 1 (0 points)
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    Nov 9, 2010 12:28 AM (in response to Klaus1)
    I installed both flip4mac and perian moments after my post. but to help others, thanks for the response. I'm not quite sure which on fixed my issue though.
    MacBook Pro 2.4 13", Mac OS X (10.6.4)


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