How do you force restore or reset disabled ipod touch?

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Level 1

32 points

How do you force restore or reset disabled ipod touch?

It is becoming obvious that I'l never be able to connect with itunes again, so how can I just reset the thing and start over?
Can't restore because itunes never allows access because the device is disabled. I am using my principle computer right now, but the last computer it was synced with no longer exists, so that isn't an option if that one is required.
I'll have to use another method so I would appreciate any information. I only have two days to fix this before I leave the country.

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Mac OS X (10.5.8)

Posted on Nov 1, 2010 10:36 PM

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Answer 1

Best reply

Ingo2711

Level 9

70,095 points

Nov 2, 2010 12:11 AM in response to Kam D'Bret

Did you try to connect in recovery mode and restore "as new ipod"? Recovery mode is explained here: http://support.apple.com/kb/HT1808

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Answer 2

Kam D'Bret Author

Level 1

32 points

Nov 2, 2010 12:50 AM in response to Ingo2711

I did attempt that but itunes still flashed the "passcode locked" error as soon as it made contact with my ipod. I held the home button down for about a minute.
1. How long must one continue to press the button for this method to work?
2. Should I not have itunes open while trying this?

thanks for the help so far, I hope I can get this figured out soon.

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Answer 3

Ingo2711

Level 9

70,095 points

Nov 2, 2010 1:57 AM in response to Kam D'Bret

Did you switch off your device before connecting? If yes, try the steps described in this article again, sometimes it takes more than one attempt.
If iTunes is not set to open automatically when your ipod is connected, launch the program before you connect.

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Answer 4

Kam D'Bret Author

Level 1

32 points

Nov 2, 2010 9:41 AM in response to Ingo2711

I got it to work after a couple tries, but about 20 minutes into the iOS 4.1 download, the error came up again about it being locked with a passcode so I cancelled to clear it. Not sure if that would be normal or not, but the download isn't affected so far. After it completes I will try again.

I guess this will be an ongoing process today, hopefully it will work.

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Answer 5

Kam D'Bret Author

Level 1

32 points

Nov 2, 2010 12:33 PM in response to Kam D'Bret

Update:
I have it working now, thanks. That force restore was the only solution for this

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Answer 6

Ingo2711

Level 9

70,095 points

Nov 2, 2010 11:43 PM in response to Kam D'Bret

Glad it's working again 🙂

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