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Macbook Pro unable to get pass the Log in Screen.

Hey hope someone can help.

Okay so last night I was using Windows, I shut down, then a few hours later I switched it on to go onto my Mac, but it took forever, I left it though and eventually I got to the log in screen, I entered my password and it was loading then the screen went blue/gray (not sure I think both) and went back into the log in screen again... I did this numerous times before giving up and shutting down. Went to sleep, woke up and resumed this...so I decided to see if I could log into my windows, which it did just fine, I'm on windows typing this right now.

I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)

I have also tried booting from my start up disk that came with my Mac. It gives me the Apple logo on the gray screen then ejects my disc, gives me this long story... kind of goes: panic (cpu 0 caller 0x00431da3):"unable to blah blah... Tells me to restart or shutdown.

I looked at my disc and I think its cracked, So I have to get that replaced.

I think I have to archive and install, I really don't want to lose my music, as I haven't backed it up. 400 songs or so nothing much, I'm not worried about the other stuff as that is all backed up.

Long story short can someone tell me what's going on with my Mac? why am I still able to use windows fine? Has windows done a hit on Mac OS? lol. Is the solution to replace my install disc at Apple? I really don't know, any help would be greatly appreciated thanks, I'm just too tired and can't Google anymore :P

(I have a small partion of 32GB dedicated to Windows Vista.)

Macbook Pro 2008, Mac OS X (10.5.8), 2.5Ghz Core 2 Duo/2GB/512MB VRAM/250GB 5400rpm

Posted on Nov 2, 2010 11:55 AM

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Posted on Nov 2, 2010 12:07 PM

"I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)"

Neither do I. Suggest that you take your MBP to an Apple Store or an AASP.



"Is the solution to replace my install disc at Apple?"

Yes. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support for a nominal S&H fee. *You'll need to have the model and/or serial number of your Mac available.*
Since you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html





!http://i50.tinypic.com/izvwo1.gif!
18 replies
Question marked as Best reply

Nov 2, 2010 12:07 PM in response to worser_does_exist

"I have run the apple hardware test, extended too, and I have recieved the error code: 4SNS/1/40000000:Th2H-63.000 (No idea what that is)"

Neither do I. Suggest that you take your MBP to an Apple Store or an AASP.



"Is the solution to replace my install disc at Apple?"

Yes. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support for a nominal S&H fee. *You'll need to have the model and/or serial number of your Mac available.*
Since you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html





!http://i50.tinypic.com/izvwo1.gif!

Nov 2, 2010 3:39 PM in response to CMCSK

why would it not help? All I want to do is Archive and Install or an Erase and..can't remember what its called, and I need a start up disc, surely having the snow leopard would work... even if I had to wipe my whole macbook pro clean and install the new OS I don't care... as long as I have my mac working. I've managed to get into my mac from windows and save my music.

and I have registered and posted on the previously mentioned group. Still waiting for an answer.

Nov 2, 2010 3:49 PM in response to worser_does_exist

why would it not help?

Because the hardware test you ran confirmed you have a hardware issue. Reinstalling the *os and software* will not eliminate a hardware issue.



I hope the user group will be able to help you in locating an AASP that will repair your computer. If you have AppleCare, read its paperwork for the phone number for the country that services your country.



Snow Leopard has eliminated the archive & install option. Although it can be done somewhat through the terminal.

Nov 2, 2010 4:38 PM in response to worser_does_exist

It is worth a try with a retail Snow Leopard disk as you should want to install this OS version anyway when you get the problem solved. It is interesting that Windoze boots readily which makes me think that the hardware problem isn't too serious.

If you are able to get it fixed then please do yourself a large favor and BACKUP. I would recommend a external HDD of 320 Gb or larger with two Mac partitions. Use one of these for Time Machine and the other for a clone using Carbon Copy Cloner or SuperDuper. That way you have a bootable partition as a
well as Time machine restore capability.

Macbook Pro unable to get pass the Log in Screen.

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