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9400m Nvidia screen flicker

This is a followup to a previous thread about "9400M display flicker on Snow Leopard" The previous topic was marked "Solved" and archived.

This problem is not solved.

Macbook Pro 5,1 2008 with 2.4GHz and nVidia 9400M + 9600M GT, OS X 10.6.4.

I continue to have the intermittent main display flickering exactly as described in the previous thread. This is not a back-light problem, and the flicker is a momentary blanking, about as fast a blink of the eye, of a portion of the screen and affecting the top half of the built-in display.

Additional notes:
- Apparently random, between 5 seconds and several minutes cycle.
- No symptoms occur when running Energy Saver > Better Performance, 9600M GT
- The top of the display is more affected than the bottom.
- The portion of the display affected varies.
- Sometimes occurs at the same moment the display turns on, while the system is booting.
- If using a mini-display port to VGA connector, the external monitor will loose then regain sync about once an hour, occurring less frequently than the built-in display flicker.
- If using a mini-display port to DVI connector the external display always works properly regardless of built-in display flicker.
- The built-in display flicker is independent of any external display behavior.
- These symptoms are not affected by swapping out system RAM.
- SMC reset does not fix this problem.
- Didn't waste time resetting the PRAM, it has nothing to do with the situation.
- The effect is not thermally correlated, it happens hot or cold.

(see text of topic), Mac OS X (10.6.4)

Posted on Nov 2, 2010 12:41 PM

Reply
46 replies

Jun 10, 2011 10:23 PM in response to Wire Moore

Today I noticed the flicker, my MBP is late 2008, and was running with the 9400 card. The logic board was previously replaced due to RAM failures and kernel panics. Now it is out of warranty, and unfortunately I didn't buy Apple Care, as I thought I was buying a top quality Mac. I will be monitoring it, and see how it evolves.

Aug 4, 2011 8:15 AM in response to Wire Moore

I have been to Genius Bar for a few times. Each time they told me, Apple will be releasing firmware update which would fix this problem. I also have been there when I still had the warranty (didn't get apple care). But now after almost 3 years, there is still no fix to this issue... Just wonder how long thoes of us who have this problem have to wait.. Very very dessapointed by apple being irresponsible.

Oct 25, 2011 7:09 PM in response to Thrak

That will prove nothing unfortunately since only the 9600 is used in Windows and it's not switchable like when running OS X...


I was a Mac Genius for over 2 years in a high volume store and was known for possibly being too thorough or trying to get to the bottom of everything. I got my current MacBook Pro after deciding to upgrade to the new unibody design. Well, that was my first mistake. I knew logic boards wouldn't fix the issue, but they had to do it anyways because many of the employees now just aren't as technical and base their knowledge off of what is in Apple's internal knowledge base or information from other stores/genii. When this information isn't known to them and they don't research tech problems on their own time like true IT geeks do, they remain blissfully ignorant of it....which leaves people like us who know better extremely frustrated.


I have so much respect for their processes, company, support, and design, but I can't avoid having a negative view when it comes to handling these "unacknowledged" problems that happen from time to time. They have spent triple the cost of my MBP on parts that I knew wouldn't fix it in the first place and now before we talk about "other options" they want me to have the MLB replaced again since they say it hasn't had 3 repairs for the same problem yet(even though it technically has since they tried replacing the clamshell(aka screen assembly) as well). I may have worked slower at times, but my repairs rarely came back for repeat repair and I rarely ended up with a frustrated customer once I explained to them how I found the problem and how I was confident it was finally solved. It was inevitable that quality of care would have to be traded at some point for speed, but that transition would have been much better if they had hired more well-rounded and experienced IT people for more money instead of going more towards the "my neighbor's son is good with computers" type.


I've avoided bringing it in to replace the MLB another time since I knew it wouldn't resolve it, but now that it's 2.5yrs into it's 5yr life-span, it's clear they will not be offering an official fix for this problem. Products are considered obsolete at the 5yr mark and they can't even order parts for them, so if you were holding out hope for a firmware update or official response like I was for a while, your time is up. The ony way they will address this problem is on an individual basis and calling and demanding a solution, so I would regretfully recommend all of you arm yourselves with video proof, youtube examples, and online discussions, and go into Genius Bars and contact AppleCare about it. Otherwise you will be stuck dealing with the issue and eventually might be stuck with 1 or both graphics chips not working. (The only upside is it sounds like it'll be a long, slow, process for the 9400 to get really bad or completely stop working.)


Anyways, I set out to just inform you that Windows would only use the 9600 but I guess I couldn't help spouting off on this annoying problem I've been dealing with as well. I'm sure most of you can relate 😉 Good luck everyone!

Nov 24, 2011 9:12 AM in response to Wire Moore

I have this problem now on by unibody 15" MacBook Pro 2.8 Intel Core 2 Duo, 4GB (mid-2009).


The problem definitely seems to be a loose connection as when using the 9400M chipset (energy saving graphics settings set for 'better battery life'). I get the garbled display where colours look strange and there is a very rapid 'flickering' kind of like looking at a faulty flourescent lighting strip when it's about to blow (the same sort of rapid flickering that would probably trigger a siezure if I were unfortunate enough to suffer from photo-sensitive epilepsy).


The picture goes back to normal when I squeeze the bottom of my MacBook upwards; it seems that doing this is closing an otherwise loose connection.


I've attached before and after pictures below (pretty obvious which is which):


User uploaded file

User uploaded file

Dec 6, 2011 4:20 AM in response to Wire Moore

Same problem of flickering. When I switch to nvidia geforce 9600M GT, I don't have any problem.

My question is: does somebody know if it can affect my computer on long term bases. The flicker is no longer bothering me since I switch to 9600M GT but I'm worried about my bad 9400M creating hardware problems.

Am i safe now that i switch?


Sorry for my english...

9400m Nvidia screen flicker

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