Help with Library

Hello,
I am not very computer smart, and I have absolutely no idea how to handle the problem I have with my iTunes library. I store my library on an external hard drive, but I don't know if that's relevant to my question. I tried to open iTunes, the external hard drive was on, and a window popped up saying it couldn't find my library or something. I was confused and I tried to find the library on the external hard drive. I found various versions of my library from over the years, but none of them are the most recent. There's one from mid October, which is the most recent one I could find. But I have no idea if that is the most recent. The file's name from mid october of this year, but the size of the file is too small. Where as the library dated from 2006, which should be really small, is really big. And there's no way I can tell which songs are missing from the "recent" library. I don't know if I should sync the iPod or what I should do.
Thanks for your time.

Posted on Nov 2, 2010 6:39 PM

Reply
2 replies

Nov 2, 2010 7:37 PM in response to EmilyIndigo

Hi, Emily,

I don't have all the answers for you, but I can wager a guess on a few things.

I would recommend NOT syncing your iPod right now. You'll probably lose all the new stuff and be reverted to whatever previous version of your library is on iTunes. I know someone who this happened to once.

Unfortunately, without seeing the specifics, it's hard to tell what exactly you tried, but it sounds like you tried all the right things (i.e. looking at the various folders on your external hard drive).

Is there a way to look at the folders and see which songs, specifically, are in each one? Maybe you can download them from your external drive to the computer's own drive until you reassemble all of your collection.

Beyond that, maybe someone else can give advice on this forum, or otherwise you'll have to call Apple's helpdesk. (I wish we could just e-mail Apple support.) I hope this helped at least a little bit.

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Help with Library

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