2069 Views 3 Replies Latest reply: Nov 5, 2010 1:45 AM by Ret.
Hi and welcome to Apple Discussions...
Try Skye's e-mail support here because this may be a web based mail client issue, not the iPad. Try their e-mail help center or try to contact Sky just to rule that out.
Sky(e) Mail & Online Services
One other suggestion is restore the iPad from a backup.
Thanks for that Carolyn. I have already checked the Sky settings and ensured that the settings are for messages to be deleted from the server once downloaded. I've also cleared all messages from the server - but they are still there in the 'All messages' folder. It's a bit of a mystery. The 300 odd messages (both sent and received) are not all stored on the iPad and so they are on a server somewhere - I just don't know where!!
Carolyn. Because the 'All Mail' folder appeared beneath the 'Gmail' folder - I presumed this was a Gmail issue. Following your suggestion, however, I logged in to my wife's Sky e-mail account and found there was a hidden 'All Mail' folder - and that was where all these messages were stored. I deleted them and now they have gone from the folder on the iPad.
Many thanks for your suggestion!