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Installing VESA mount on iMac: Stuck!

I'm installing a VESA mount on my White, early Intel model iMac. I successfully removed the base, but when I was setting the metal base aside, the protruding metal piece to which you screw in the base (it has 8 holes) receded back into the iMac. I don't know how to get it back out. I have tried pressing on the release latch (the latch that frees the base to be removed in the first place), but attempting to push or pull the "screw receptacle", as I'll call it, doesn't do anything. It's stuck down inside of the machine and I can't get it out!

Any ideas??

iMac, Mac OS X (10.6.4)

Posted on Nov 4, 2010 4:10 PM

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2 replies

Nov 5, 2010 9:10 AM in response to AnalogRebellion

Hello AR

Hopefully you can fish the inner bracket back up and out the slot, because if not the iMac may have to be completely disassembled to recover it.

See > http://store.apple.com/us/product/MC434ZM/A

and read the full review by CW from Villa Park on Nov 3, 2010

{quote:}Written by CW from Villa Park Nov 3, 2010
A word of caution. The directions for this product are not very clear regarding the removal of thebase stand.

The direction state you must tilt the screen all the way forward, use the provided card to depress the inner switch, and while the inner switch is depressed you are able to pull the base stand out of the imac/display. The base stand will still be connected to a spring load holder which is connected to the inside the iMac/display but will now be protruding out from the iMac/display. This spring loaded arm holder is what you will connect your vesa mount to after removing the stand that is connected to it.

IT IS CRITICAL THAT YOU MAKE SURE THE SPRING LOADED ARM HOLDER PROTRUDES OUT OF THE IMAC/DISPLAY AND LOCKS INTO THAT POSITION BEFORE REMOVING THE BASE STAND. YOU WILL KNOW THAT IT IS LOCKED WHEN YOU REMOVE THE CARD USED TO DEPRESS THE SWITCH AND THE BASE STAND CANNOT SWIVEL BACK AND FOURTH. IF YOU FAIL TO EXTERNALLY LOCK THE SPRING LOADED ARM HOLDER AFTER YOU UNSCREW THE BASE STAND FROM THE ARM HOLDER, THE ARM HOLDER WILL DEPRESS BACK INSIDE THE IMAC/DISPLAY AND IT IS NEAR IMPOSSIBLE TO PULL BACK OUT. (IF THIS HAPPENS, YOU WILL HAVE TO BRING YOUR IMAC/DISPLAY TO THE NEAREST APPLE STORE AND HOPE THEY HAVE THE PROPER TOOL TO PULL THE INNER ARM HOLDER BACK OUT. THIS IS NO EASY TASK, EVEN FOR THE APPLE "GENIUSES."

If you are successful and the inner spring loaded arm holder externally locks into place, installation is very simple.{quote}

Hope this helps, Dennis

Installing VESA mount on iMac: Stuck!

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