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iSight does not work with online Flash-based chat sites

Hello. I have tried everything to get my iSight to work online with sites like Chatroulette, but Flash is not detecting the camera at all.

Some facts:
1. The iSight is detected under System Profiler > USB > USB High-Speed Bus > Built-in iSight.
2. The iSight works in Photo Booth and other similar apps.
3. I have reset the PRAM and PMU 3 times each, to no avail.
4. I have created a separate user, but the same problem exists on that account.
5. When I try to change the camera settings on Chatroulette, I am either presented with no camera options at all or only "DV Video" and "IIRC Firewire."
6. This has been a problem for about 4 months now. It was fixed temporarily after a system update but came back shortly thereafter.

I don't believe this is a hardware problem, because it works fine in Photo Booth. I've even tried to have Photo Booth and Chatroulette open at the same time, but I still can't select my iSight as a camera. It doesn't detect it.

I have tried every solution online I could find, but nothing has worked for me. Any ideas, short of reinstalling the OS? Thanks!

Macbook, Mac OS X (10.6.4)

Posted on Nov 5, 2010 7:56 PM

Reply
96 replies

Nov 11, 2010 1:56 PM in response to Ralph-Johns-UK

Ralph Johns (UK) wrote:
... But for those that it is not working for - the fact they can't get a UVC camera to Show up - the test does little for them other than point to their System.


Eureka!

Thus my suggestions for user still having trouble is to either:

(1) install the Flash beta that joew13 mentions below ( kudos, Joe! )

  (Clicking this link will download the beta - > http://tinyurl.com/2frejs4 )

      - or -

(2) repair or reinstall Mac OS X and then apply the 10.6.5 Combo Update:

http://support.apple.com/kb/DL1324

Jim




Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

Nov 11, 2010 2:43 PM in response to danny42290

From the earlier post by joew13

I found a fix!
I went to this link: http://www.macupdate.com/info.php/id/4783/adobe-flash-player

And I downloaded the beta version of Flash 10.2.161.23 that is included toward the bottom of the page. Things work splendidly.

Hope this helps others!


Use the beta found at that Link.

Or from EZ Jim's Post

Ralph Johns (UK) wrote:
... But for those that it is not working for - the fact they can't get a UVC camera to Show up - the test does little for them other than point to their System.


Eureka!

Thus my suggestions for user still having trouble is to either:

(1) install the Flash beta that joew13 mentions below ( kudos, Joe! )

  (Clicking this link will download the beta - > http://tinyurl.com/2frejs4 )

      - or -

(2) repair or reinstall Mac OS X and then apply the 10.6.5 Combo Update:

http://support.apple.com/kb/DL1324

Jim


The TinyURL is the same link.

User uploaded file

10:40 PM Thursday; November 11, 2010

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Message was edited by: Ralph Johns (UK)

Message was edited by: Ralph Johns (UK)

Nov 11, 2010 2:49 PM in response to Ralph-Johns-UK

First of all, thanks for replying so quickly! 🙂

Second, I followed the first route and downloaded the version of Flash 10.2.161.23. Still no luck on Flash-based chat sites even after a restart. Is there anything else I can try?

Something else I might mention is that this problem was strangely occurring only in Chrome at first, but I could still use iSight with Flash in Safari. Now both browsers have failed me.

Nov 11, 2010 2:59 PM in response to danny42290

danny42290 wrote:
... Is there anything else I can try?...


If you cannot repair your OS X system so your apps and iSight works,
backup your Mac, reinstall Mac OS X, and then apply the 10.6.5 Combo Update:

http://support.apple.com/kb/DL1324

Test before you add any third party apps or add-ons.





Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

Nov 11, 2010 3:05 PM in response to EZ Jim

Also, earlier in the thread, someone mentioned maybe it could be the Google Talk plugin, which I also have uninstalled. When I go to the library and open the Google Talk plugin folder, I see two things: one titled "googletalkplugin_port" and the other titled "gtbplugin.log". Can I uninstall from either of these just to see if that helps?

Nov 12, 2010 5:52 AM in response to shadowboxer524

I had the same problem after installing the latest 10.6.5 Update. One of the solutions mentioned earlier worked perfectly. The Google plug-in in question is located you main Hard Drive Library, not your user library... So it would be in <*Main Mac Hard Drive (i.e.: whatever you've named your Mac)*>/Library/Application Support/Google/GoogleVoiceAndVideoUninstaller

Quit all browsers, run it and your problems will disappear.
Cheers!

Nov 12, 2010 11:28 AM in response to danny42290

Hi,

EZ Jim and I both have the 10.1.x.x version from the 7th of November as shown in my pics.

I also have the Google Plug-in dated from some time in October.

For me and EZ Jim the Flash version we have works. (it identifies an option for UVC Cameras and allows us to access Flash Based sites - Mebeam in my case).

One person found that a Beta is listed and for them this worked, so it was suggested people tried that.

EZ Jim also gave Link to a place to get older versions.

<hr>

Backups and Reinstalls.

If you put the Snow Leopard Disk in to the Computer and run the Installer icon (Make the Computer restart from the Install Disk) and then run the Install the OS will be Reinstalled over the top of what you have. (See Note 2, below, for Earlier Versions)

Everything that was Bundled with the OS in that Install will be returned to the version that cam e with the Disk you have.
Your Home Folder (And it's contents) are supposed to be left untouched.

IT IS WISE though that you make a Backup of everything or at least the contents of you Home Folder.

There are several ways you could do this.

1) Simply Copy the Home Folder to an External Hard Drive.

2) Make a copy using a Back Utility. SuperDuper is one and Carbon Copy Cloner is another.

The advantage of these is that they can make a Bootable version of you whole Hard Drive.

3) Making a Bootable Clone/Backup means it will work in that the Computer can be started from the External Disk (A USB one has to be formatted correctly first but Firewire will work with standard Mac formatting).

Basically there are some Invisible parts/Files that are needed when the Computer is started Up for the software to run. These cloner Utilities grab those as well when they make a Copy.

4) Time Machine, if you have set it up will make Backups for you.
However these are NOT a Bootable version and you have to use the Restore Function
to "reinstall" things from there.

Pondini has created this Users Tip that is basically a list of Links about Trouble Shooting Time Machine

A) After Reinstalling you will need to get the Computer to Re-update the bits that need doing.
This is best done with downloading and Installing the COMBO version of the Last Update.

10.6.4 is here
10.5.8 is here
10.6.5 that came out a few days ago is Here

NOTE 2
When Running the Installer for Leopard (10.5) or Earlier you have to Choose to do a Custom Install which will offer you Archive and Install (With Preserve Settings)

I hope this helps.

User uploaded file

7:28 PM Friday; November 12, 2010

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Nov 12, 2010 4:23 PM in response to danny42290

danny42290 wrote:
Ok, another post. If I go to http://www.adobe.com/software/flash/about/,
it says I have 10,1,103,19 version of Flash installed.
Shouldn't it be the 10.2.161.23 I installed?


OK, this adobe site shows that Flash 10.1.x is the current production Flash software
for your Mac OS X (10.6.4):

http://get.adobe.com/flashplayer/otherversions/


Message was edited by: EZ Jim


Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

iSight does not work with online Flash-based chat sites

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