4 Replies Latest reply: Dec 20, 2010 12:40 PM by BlondeBabe
BlondeBabe Level 1 Level 1 (0 points)
Just purchased a new iMac and installed iWork 08. When I open a template it comes up in a purple color text and when I try to type and then click out of the text box nothing shows up. If I just open a blank document it does not allow me to type. The text does not show up. This is the same with Number and Keynote where the templates wont show up if I try to use them - none of them work with 10.6.4. All programs from this iWorks work fine on my MBP and iBook running Leopard. I have already tried reinstalling it and that failed. Any ideas?

imac, Mac OS X (10.6.4)
  • Jerrold Green1 Level 7 Level 7 (29,925 points)
    JKStraw wrote:
    Any ideas?

    JK,

    Run Software Update and let it bring iWork 08 up to the latest rev. There were changes to iWork to allow it to work properly with the current rev of Snow Leopard. All manner of problems can result from not having the proper version running.

    Jerry
  • Peggy Level 8 Level 8 (38,530 points)
    In addition to making sure your iWork apps are updated, use the Mac OS 10.6.4 combo updater. This fixes a problem with fonts that is not fixed using the delta update (10.6.1 > 10.6.2).

    If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.

  • Level 8 Level 8 (41,790 points)
    Jerrold Green1 wrote:
    Run Software Update and let it bring iWork 08 up to the latest rev. There were changes to iWork to allow it to work properly with the current rev of Snow Leopard. All manner of problems can result from not having the proper version running.


    Hello Jerrold

    The late iWork '08 revision was delivered in february 2009 and the current revision of Snow Leopard was delivered on 2010/06/15.
    So it seems that the iWork '08 rev was not done to accommodate this late Snow rev
    But maybe your sentence was saying that iWork '08 was updated to accommodate the Snow version available in february 2009 (10.6.2 if I remember well).

    Yvan KOENIG (VALLAURIS, France) lundi 8 novembre 2010 09:41:53
  • BlondeBabe Level 1 Level 1 (0 points)
    Thanks everyone - updating and reinstalling it seemed to be the trick.

    Thanks - The Apple community rules!