2663 Views 1 Reply Latest reply: Nov 7, 2010 6:00 PM by Bob Timmons
Do I need to use a laptop and check the Airport ID of the device that it is actually acquiring the network from?
Yes, that information would be useful.
Keep in mind that the AirPort Express can only "extend" what it "receives". It does not boost the signal. It can only extend the bandwidth that it receives from the main router.
Most users position the Express too far away from the main base station so that it does not have much of a signal to extend. Try locating the Express at a point that is about 1/2 to 2/3 the distance from the main router to the area that needs more coverage.
iPad and iPhones tend to "remember" the main router, even when they are at a remote location near an extending device. That is something to do with the iPad and iPhone. They don't usually switch to another device with a stronger signal. That's not an AirPort Extreme or Expess issue. That's an iPad / iPhone issue.