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27134 Views 41 Replies Latest reply: Dec 31, 2010 9:42 AM by Trusttee
Currently Being ModeratedNov 12, 2010 6:24 AM (in response to taffinito)I have exactly the same problem and didn't find any clue yet.
This problem first occurred ten hours ago; Until then everything worked fine but now when I'm checking for updated apps, my iPhone replies with the "+cannot connect to itunes store+" and my Windows based iTunes simply does nothing with no message at'all.
What really happens and why this problem seems to affect only some users but not all?iPhone 4 - iOS 4.1, iOS 4
Currently Being ModeratedNov 12, 2010 1:24 PM (in response to taffinito)I am having the same issue. Seems to have stared around the time daylight savings time hit this weekend. Any help is apprechaited.
Basically, i can download free and paid applications from the store but when i go to update, i get "cannot connect to itunes store".
In Itunes, i go to my apps and hit check for updates and get "accessing itunes store" for less then a second, then it stops. No updtes.
Currently Being ModeratedNov 12, 2010 8:51 PM (in response to taffinito)Pretty much the same here. Cannot update apps in most current iTunes (PC), nor on iPhone (iOS4) - of course no input from Apple.
Frustrated....iPhone 3GS, iOS 4
Currently Being ModeratedNov 13, 2010 3:21 AM (in response to taffinito)Add another one. Can download new apps fine, but iTunes on my Macbook Pro or iPhone does not even see any new updates (even though I know of several).
If I go to the app, it doesn't even tell me it's installed (as it normally does). Yet if I download (as if buying from scratch), it tells me the usual 'this is a free update, etc, etc.
BTW - I'm in the UK15" Macbook Pro x2 (2007 & 2010), iMac, iPhone, iPhone 3GS & iPhone 4, Mac OS X (10.6.4)
Currently Being ModeratedNov 13, 2010 3:49 AM (in response to taffinito)This is happening to me too, I'm in the UK - (are you in the US?), and when I try to update my apps via the 'app store' on my iPhone itself I get the message 'cannot connect to iTunes store', and when I go into (the latest version of) iTunes, and click 'check for updates' the blue/white striped bar goes across for about one second then just stops, without the message telling me that there are updates, or that there are no updates available.
I really hope that Apple sorts this out soon, or at least acknowledges that there is a problem, when companies don't tell their customers what is really going on it causes all kinds of rumour and conjecture that could be worse than just telling it to us straight.iPhone 4, iOS 4, Latest iTunes on OS X 10.6.5
Currently Being ModeratedNov 13, 2010 5:30 AM (in response to taffinito)If any of you folks use an app named Ship Finder please remove it from both iPhone and desktop iTunes and the problem will possibly be fixed.
However it's not the specific app you have to blame. It is Apple who messed up their AppStore servers once again. Read more about my findings on this issue on ShipFinder blog.
http://my.pinkfroot.com/profiles/blogs/we-love-apple-but-what-do-youiPhone 4 - iOS 4.1, iOS 4
Currently Being ModeratedNov 13, 2010 5:53 AM (in response to athand)Unbelievable! I removed Ship Finder and hey presto, 8 apps now show as having an update.
Thanks for that and hope Apple sort out the problem with Ship Finder soon.15" Macbook Pro x2 (2007 & 2010), iMac, iPhone, iPhone 3GS & iPhone 4, Mac OS X (10.6.4)
Currently Being ModeratedNov 13, 2010 8:07 AM (in response to CliveS)Yep me too. Removed Shipfinder and all is well.iMac, MBP, 1st Gen iPhone 2.0.2, Mac OS X (10.5.4)
Currently Being ModeratedNov 13, 2010 8:52 AM (in response to Bear Hunter)Hi,
Exactly the same for me, removed Ship Finder, 3 apps ready to update both on MacBook and iPhone...MacBook, iOS 4
Currently Being ModeratedNov 13, 2010 9:18 AM (in response to jd3112)I have had the same problem for about two weeks now. I don't have ship finder installed so maybe there is another app that causes the same problem...MacBook Pro, Mac OS X (10.5.6)
Currently Being ModeratedNov 13, 2010 9:38 AM (in response to Lukejc1)Exactly! It's not the specific title, it could happen with any application.
Apple has to do something with their servers. Enough with all delayed and corrupted updates, slow performance and now this!
BTW where are Apple's people? Why they haven't yet responded to ShipFinder developer's phone calls and emails?iPhone 4 - iOS 4.2, Windows 7
Currently Being ModeratedNov 13, 2010 11:00 AM (in response to taffinito)Interesting - removing ShipFinder did it for me - unfortunately. Its a great app I use regularly for work.
Apple Support is starting to feel a lot like MS support. Shame.iOS 4
Currently Being ModeratedNov 13, 2010 11:10 AM (in response to jmzimmerle)I've been a long time Apple user and within the last 2 yrs or so, standards all through Apple have started to slip.
Don'y get me wrong, Product quality, service and support are still head and shoulder above anyone else, but a rapid expansion (iphone/iPad) has imho has led to a drop in the 'customer experience'.15" Macbook Pro x2 (2007 & 2010), iMac, iPhone, iPhone 3GS & iPhone 4, Mac OS X (10.6.4)
Currently Being ModeratedNov 13, 2010 12:29 PM (in response to taffinito)Thank's for the tip !
Removed Ship Finder from iPhone and iTunes and now I have update !iOS 4