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Ethernet MAC address has changed and I can no longer connect to the network

I have a new iMac, 21.5" running 10.6.4. It was purchased in the past month.

I am using it on an ethernet network and using DHCP to obtain the address. It has been working for the past few weeks. I turned it on today and it is failing to connect. After some digging around, it seems that the MAC address (Ethernet ID) has been reset to 00:10:18:00:00:00. This is different to the one it has been using last week.

I have not changed any network settings. Airport is working fine.

If I pull out the ethernet cable and reinsert, the machine tries to obtain an IP address. After a while, it returns with a self-assigned IP Address.

Last week, I did notice that it was taking a relatively long time (a minute or so) to obtain the IP address over ethernet. Plugging the same ethernet cable in a macbook, I am able to obtain the IP address for the macbook much more quickly.

I see that I could use ipconfig to change the interface address to what I believe is the correct address. Would this be sensible?

Why would the machine have reset the MAC address anyway?

Regards,

Neil

iMac, Mac OS X (10.6.4)

Posted on Nov 8, 2010 11:34 AM

Reply
52 replies

Apr 4, 2011 4:48 AM in response to bswins

Hi bswins,

sorry, took some time, lots of stuff happening right now. However, I still get the problem almost daily and usually have to restart a few times, even running the bit of code mentioned by seigniory on 11 November before the restart does not work immediately. Will start the new bit of code posted a few days ago next time.

So my first entry of the infamous address is from 8 November
Nov 8 09:59:17 kernel[0]: BCM5701Enet: Ethernet address 00:10:18:00:00:00

That was about a week after I bought it.

Let's hope ..
Cheers,
semperula

Jul 1, 2011 12:34 PM in response to semperula

How are people getting on with this problem? I was definitely seeing this, but just opened up two reserved slots on my router (one for the real address, one for the 00:10:18 one) so didn't really care.


Since the latest software update, however, 5 out of the last 7 times I've started my iMac it's claimed to not have an Ethernet card at all. (System Profiler says 'No Ethernet cards installed')


On the occasions it has booted up with the ethernet card, it has come up with the correct address. I'm wondering whether they've tried to fix this in the latest update but instead it now loses the card completely where before it would have just had the 00:10:18 address.


Has anyone who was seeing the original problem now seen that their ethernet card just disappears from the system from time to time?


Conversely, after the update does anyone still see their card switch to 00:10:18, but otherwise work fine? (i.e. it's probably that my ethernet card is suffering hardware failure and nothing to do with the software update :-( )


(For reference, I'm seeing this on a mid-2010 27" iMac)


Many thanks for any pointers either way.



Later edit:-


Further searching shows that other people are suffering the same issue:-


https://discussions.apple.com/thread/3140081?answerId=15532854022#15532854022 (and others)


so it looks like my supposition might be correct.


If you've seen the 00:10:18 problem, best not to do a Software Update to 10.6.8 for the time being...

I'll post here if I ever find a solution.

Jul 25, 2011 9:18 PM in response to digidol

Hi there - two of our macs (one iMac11,2, the other iMac11,3) have this same issue, both feature the BCM5701 chipset, and messages such as shown below are in the kernel.log:


kernel[0]: BCM5701Enet: Ethernet address 00:10:18:00:00:00


I'm currently working with an Apple engineer to get this resolved, however I'd be particularly interested to hear if anyone else is facing this problem, and if a logic board replacement (with original OSX install) has made the problem go away permanently.


Please post here, any stories of issues/replacements/resolutions will help to further a long term solution.


Cheers.

Jul 27, 2011 7:37 AM in response to digidol

greetings, in my case my iMac is being booted off my corporate LAN due to sending a 'fake' MAC address after the update to OS X 10.7 Lion.


My kernel.log shows what might be a simple fault?


Jul 27 12:44:13 localhost kernel[0]: AppleYukon2: Marvell Yukon Gigabit Adapter 88E8055 Singleport Copper SA
Jul 27 12:44:13 localhost kernel[0]: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RX_MAX_LE 1024, TX_MAX_LE 768, ST_MAX_LE 3328

Jul 27 12:44:17 localhost kernel[0]: yukon: Ethernet address 00:1b:63:b5:xx:xx
Jul 27 12:47:43 TVA36218 kernel[0]: Ethernet [AppleYukon2]: Link up on en0, 1-Gigabit, Full-duplex, Asymmetric Receiving flow-control, Debug [796d,ad08,0de1,0200,c9e1,2800]

Jul 27 12:47:46 TVA36218 kernel[0]: AppleYukon2 - en0 link down


my 'fake' MAC address is 00:00:04:00:00 so is slightly different from the Broadcom issue of 00:10:etc


I wonder if it is as simple that sometimes my NIC is referred to as "AppleYukon2" and othertimes (when setting the actual address) as "yukon" lowercase.



Message was edited by: David.Shaw to mention that it's an iMac7,1 core2duo 2GHz 4GB 250GB HDD

Ethernet MAC address has changed and I can no longer connect to the network

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