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Synchronization with your iPhone failed - Recurring Meetings

18460 Views 8 Replies Latest reply: Apr 14, 2011 5:17 PM by DrewK07 RSS
GCSupport2010 Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 8, 2010 2:56 PM
Hi,
We have a few users with iphones who are getting automatically generated emails when trying to sync their calendars where they have recurring appointments.

The message itself is as follows:
-------
Synchronization with your iPhone failed for 1 items.
Microsoft Exchange was unable to send the following items to your mobile device. These items have not been deleted. You should be able to access them using either Outlook or Outlook Web Access.

Item Folder: Calendar
Item Type: IPM.Appointment
Item Created: 22/09/2010 2:50:41 AM
Item Subject: Weekly Meeting


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google hasn't given us any solutions
Here are some more details:
We are on Exchange 2007
The issue appears to be with recurring meetings
It is only happening for some users, not all
Mail, contacts, non recurring meetings, etc sync normally

Any help is much appreciated - thanks

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