Skip navigation

iPhone 4 Contacts Disappeared After Receiving Text Message

326023 Views 234 Replies Latest reply: Mar 24, 2014 1:56 PM by RondaBaby RSS
  • jakall Level 1 Level 1 (0 points)

    Thanks pinkibike! It didn't work for me though..I barely collected 100 Number so far from email replys. What a nightmare!!! looks like as I keyed in the No's, the icloud moved into the bermuda triangle!

  • jakechi7 Level 1 Level 1 (0 points)

    Has Apple ever commented on this?  I've been having this problem and just now thought to look to see if anyone else did.  I don't use mobileme or icloud.  My phone will randomly delete contacts and texts.  I don't really sync my phone with my Mac but I did notice the contacts that are deleted were the ones entered on my iphone but haven't sync'd to my Mac address book.   But the problem here is I don't see an option to control the sync!!  Unlike other devices there is no option to select newest, or more recently changed, etc........


    Regardless as I said I don't sync often so i disabled that....yet still have the issue.  about ready to ditch the phone

  • AmarilloX Level 1 Level 1 (0 points)

    Ditto here.  No Mobile.  No iCloud.  I synch with my Mac and with Exchange.  Thank goodness for exchange.


    Any contact I enter on my phone mysteriously disappears within days.


    I'm at my wits end and feel like an idiot calling my clients up trying to figure out who the numbers with no name belong to.  They are impressed!


    Apple, this is truly inexcusible!  I've been an Apple user since '84 and for the first time I'm considering tossing this damned thing because it's use is harmful to my business.


    Given the length of time this issue has persisted with no fix, I'm starting to see Apple as the new Microsoft.  "We're too big to care."

  • carolyn09 Level 1 Level 1 (0 points)

    Thank You - it worked!!!

  • celladoor Level 1 Level 1 (10 points)

    I had recently my contacts deleted. It turned out that it wasy caused by enabling the iCloud. However is not much to worry about and is thought to be a temporary glitchas explained here: iPhone contacts disappear.

  • dianewms Level 1 Level 1 (0 points)

    Didn't work for me. I know I've entered one person's contact and phone and email info 3 times. Each time it disappears and I cannot recover it. It's doesn't come back with a backup and synch. It might if I entered in my Yahoo contacts on my pc then sync. I don't know. But this is a HUGE flaw and it must be fixed. APPLE???

  • dianewms Level 1 Level 1 (0 points)

    iPhone 4, IOS 5.1.1: I'll try the iPhone Contacts Disappear solution tonight.

    iPhone 4, iOS 4.2
  • jaykay165 Level 1 Level 1 (0 points)

    Had same problem, i went into the icloud settings and turned contacts off then chose the "keep contacts" option and they all re-appeared, was starting to panic when they all disappeared!!

  • jakechi7 Level 1 Level 1 (0 points)

    just got the iphone 5 on friday and 3 days later it is deleting contacts, texts and photos.   great improvement!  will be switching to something else. if apple would just acknowledge there is a problem and that they are working on a fix I'd stick it out.  But since it seems like they won't, I'm not going to deal with it for another 2 years when I can buy something else that doesn't just randomly deletes my data

  • Joywahr Level 1 Level 1 (0 points)

    I just had all (everylast one) disappear from my iPhone. I have recently put everything in teh cloud and things were great.  Then, suddenly all gone.  BUT they weren't gone at all - purely by chance, I went to the "Groups" page (icon at top left on the contacts page) and everything was unclicked.  I simply checked "all contacts" and everything showed up.  Don't know why "all contacts" got unchecked, but this was the simplest fix I have ever seen.  This may be a well known fact to the rest of you, but thought I'd at least put it out there.  Maybe it helps some.  Joyce

  • Grant5333 Level 1 Level 1 (0 points)


    Hi, did you ever manage to find out how to resolve your issue with only email addresses showing and no telephone numbers in your contacts because I have exactly the same problem?




  • jakall Level 1 Level 1 (0 points)

    Hi Grant,


    I did not. I had the email addresses because they were already in my email. I use hotmail, so those contacts were in my hotmail already. How did your contacts disappear? Every time I meet someone (Mac technician) I ask them about this because I am still so puzzled.



  • Grant5333 Level 1 Level 1 (0 points)


    Hi there. My contact email addresses came across from my Yahoo email account. I'm can't recall how mine ended up like this. Now I only have about 20 or so contacts left that are telephone numbers. All the rest are in email form. I have tried restarting my phone, an actual reset via the settings menu. I don't know what else to do to get it back to normal. I to am very puzzled.

    So I'm left with 70 odd contacts and their numbers have just disappeared into thin air.

    Like you I was hoping someone within the community would now how to fix this.



  • mswanson502 Level 1 Level 1 (0 points)

    Well, I may have figured out how to fix it.  Mine all of a sudden disappeared, but contact A-M were still there.  After the Ms was a list of odd letters and numbers like this:



    and so on...

    Well, I noticed that EMOJ were in it, so I deleted the Emoji 2 app and walah!  My contacts reappeared!  I've had Emoji 2 for a while so I'm not sure why it did this.  So far I have all my contacts back.  Maybe it's an Emoji virus?

    iPhone 4
  • mswanson502 Level 1 Level 1 (0 points)

    And they're gone again!  WTH?

1 2 3 4 5 6 ... 16 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (5)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.