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iPhone 4 Contacts Disappeared After Receiving Text Message

326565 Views 234 Replies Latest reply: Mar 24, 2014 1:56 PM by RondaBaby RSS
  • N8dogg2121 Calculating status...

    The only choices I have under "Contacts" are Sort Order, Display Order and My Info.

  • Rory Jacobs Level 2 Level 2 (355 points)

    Oh well, must of been added in iOS 6.

  • erieapple Level 1 Level 1 (0 points)

    TIME FOR A RELIABLE SAMSUNG PHONE

    This seems to be an Apple problem,not a carrier. I have seen people from Europe experiencing the same problem As we have seen in the past, Applejust doesn't care about, it cares about our pockets.

    The only way to make do something is to go on social media and let everyone now that we are moving to Samsung.

    My contract is due next month andi have already lost money by lisong my contacts.

    I AM GOING TO GET A SAMSUNG.

  • BadLock Level 1 Level 1 (0 points)

    Same thing for me! I forgot my phone at home and it is this time i lost all my contact list.

    Also, the computer where i have the Itunes for this Iphone was close until 2 weeks when it's happen.

     

    And, like several of you, I didn't configure any automatic updates and all icloud things except photos was unactivated.

     

    I think that all my contacts cannot be retreived without backup in cloud on in my case with itunes. But, I just eant to know why and how it was happenned. I dont want to lost my contacts again.

     

    I went to Istore to ask questions about that and nobody knows what i am talking about !!!

     

    I wish that Apple will take this problem seriously and inform us what was happen!

     

    I use OS 5.1.1.

  • deediscodiva Calculating status...

    This also happened to me this morning.  My apps would not open so I shut down my phone and when I turned it back on, all of my contacts I had input directly into the phone were gone.  The only thing left is the phone number in my text messages.  My contacts are linked to Exchange for work and I do not use Icloud for contacts.  Not to mention all of the contacts that are lost who I had not been texting with!

     

    Clearly this is a problem that has escalated over the last day or so, and Apple wants $19.99 to answer a support question.  Ridiculous.

     

    Iphone 4, iOS 5.1.1

  • erieapple Level 1 Level 1 (0 points)

    I have a solution...

    Look for "Dump Apple" on Facebook, if we get too many likes we might get to do  something about it.

  • Rory Jacobs Level 2 Level 2 (355 points)

    erieapple wrote:

     

    I have a solution...

    Look for "Dump Apple" on Facebook, if we get too many likes we might get to do  something about it.

     

    Yeh, best of luck with that.

     

    Apple, by it's very culture, respond to constructive feedback - not whinging on social media sites. But hey, let us know how that goes for you.

     

    Update: 1 "Like" - Blimey.

     

    How about we all update to iOS 6 and call it a day.

     

    http://forums.androidcentral.com/verizon-galaxy-s-iii/193882-google-contacts-dis appeared-morning.html

  • DanikaL Calculating status...

    I think you're onto something here. I have an iphone 4S (running version 5.1.1) and updated Facebook yesterday (no other apps updated). This morning my apps started crashing upon opening so I turned my phone off and back on again (I've tried this three times since) and when I opened my texts, noticed all the numbers had no names against them. I now have NO CONTACTS listed in my phone at all, although if I search for someone's name their texts will appear in the search details but when I select the message only the number appears, with no name beside it. I do not use icloud at all but sync to itunes for backup. I haven't tried syncing my phone yet as all of my contacts are still listed on my pc and I don't want to risk losing them all.

     

    Any help Apple as this is a MAJOR problem?

  • Rory Jacobs Level 2 Level 2 (355 points)

    And you're all running iOS 5.1.1

     

    Perhaps, just maybe, an update would be a good place to start.

  • 4ppleGirl Calculating status...

    I had been holding off on an update because I did not have enough space on my phone, and did not wish to have to change maps and YouTube and all that with the upgrade since I've heard such horrible things. I'd not been updating apps either because I had to put in a new credit card no. Well I finally cleared the space on my phone, updated my billing info and started updating apps. I've since updated to the latest software, but either way an app update on an older software should not do that to your contacts but it appears to have done so.

     

    Furthermore, the software update did not do anything.

     

    I'm just lucky that I'm not one of the people that has lost money from losing their contacts. I feel for those people. You should essentially be able to run whatever version you want and not have your contacts disappear. I've had an iPhone of some sort since 2009 and I've held out on updates before. It would be different if there was a known virus out and someone did not update and got the virus. But this is a clear issue of lack of software testing on someone's part whether it be Apple or a specific app, it is not and should not be an issue of not updating software. That in my opinion is putting it on the consumer. It is not an irreasonable expectation to be able to update an app and not lose your contacts.

  • erieapple Level 1 Level 1 (0 points)

    Rory,why do you spread yourlies here?

    Upgrading to IOS6 does not bring back thecontacts andshortens iPhone4 battery life significantly.

    What Appleis doingis the least imoral, but that doesn't seem to bother you that much.

    Wait and see when Apple gets sued, I'd like to see you again in these forums when that happens.

    I have 5 iPhonesbut in a couple of weeks they will become Galaxy Note II.

    Good luck with your deceptive tactics.

  • 4ppleGirl Level 1 Level 1 (0 points)

    No, Rory. I have 6.1.2 and it isn't like that. Thanks for the advice though, I had a glimmer of hope there for a second ;)

  • erieapple Level 1 Level 1 (0 points)

    I updated to 6.1.2 but my contacts are still missing.

    This is a cheap attempt by Apple to push its iPhone 5 sales.

  • Rory Jacobs Level 2 Level 2 (355 points)

    I'm sorry, I missed the part where I was spreading lies with deceptive tactics.

     

    I, like anyone else on these forums mate, am here to try and help. I merely drew (quite accurately) the conslusion that this is an issue that is predominantly experienced on 5.1.1.

     

    I don't believe that I stated (or implied) that updating to iOS 6 would bring these contacts back. I just see it as a way that people could avoid this issue in the future.

     

    All i said was - "just maybe, an update would be a good place to start". Where's the deception in offering a troubleshooting step.

     

    "this is a cheap attempt by Apple to push it's iPhone 5 Sales." - Because they're really suffering in that regard aren't they?

     

    I really hope that despite your frustration with this issue (understandable), that you see that I am trying to help you guys come up with a solution.

  • sea0tter12 Calculating status...

    From another forum thread. I had the same experience this morning that everyone else did. I tried this, and it worked perfectly:

     

    Go to settings/icloud on your phone.  Make sure you are logged with your apple id.

     

    Contacts should be on, click on it to turn it off and choose keep (even though you show no contacts)

    When the process is done go ahead and turn on contacts again, choose merge.  All your contacts should show up if you had a previous backup to icloud.

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