Office 2011 Media Browser

Hi,

After reading your post, I've tried using media browser (iTune) in power point 2011 but find it working ok.

Maybe a new installation would help.

Cheers

Another place you can ask is the forums MS has for their products:

http://www.officeformac.com/ProductForums/

Have you tried posting or checking the FAQ's at the Microsoft Office 2011 forums?

Hi,

I've just checked for update and office 2011 14.0.1 is available for downloading. Hope the update would solve your problem.

Cheers.

"I searched the forum to see if anyone had a similar problem. I didn't find a posting."

Did you post your issue?

Hi,

Sorry to hear that and I dont think I can help any longer. Sorry for wasting so much of your time as well.

If I were you, I may probably reinstall Mac OS and then office.

Good luck.

Cheers.

Working fine here. No problems inserting pics.

Hi,
I am having the same problem. Opening the media browser in Word, Excell or Powerpoint crashes the application (spinning color disk). If i create a new account on my mac, everything works fine, so the problem is clearly related to the user account/settings and not to the MS software installation. I tried to trash Microsoft preferences, application support files, even Microsoft settings folder in user/documents, but nothing works. Until now i was unable to track the crash to a specific file.

Let me know if anyone has figured this out.. I am having the exact same problem. The November update did not resolve anything....

I have a very similar problem, but instead of crashing, the entire application hangs and never recovers, it has to be killed with Force Quit. I've discovered today that this affects Clip Art as well, since it's accessed by the browser. There are some helpful suggestions in the Office for Mac forums, at http://www.officeformac.com/ms/ProductForums/Office/6935 but they don't work for me. I think switching to another user is not a helpful suggestion - I have 200GB of files and transferring them would be awkward and time consuming - with no guarantee of success.

Microsoft Support said deleting preference files didn't work for some users either. They gave up on my support call.

This 2011 version of the product seems to have some massive flaws, and overall I'm disappointed that I upgraded. I should mention that the media browser in Apple's Pages application has no problems at all, so it's not something about my user account that affects everything.

Hi

I installed Office 2011 twice. Both installations have had the same problem.

BUT, did you removed the Office 2011 for Mac like this ...?

http://support.microsoft.com/kb/2398768

If you didn't you just overwrite the first install of Office 2011.

Good luck ...

Dimaxum