12527 Views 4 Replies Latest reply: Nov 9, 2010 2:21 AM by JAWS69
There is no "Master Reset" function defined for iPhones. Do you mean Reset phone or Restore in iTunes? See page 242 of the (English) User Guide for a description of these functions.
Whatever you mean, 4 hours is way way way way way too long. Please repost with less vague description of what problem(s) the phone had to begin with and what you actually cdid and.
Something has gone wrong in the "Erase All Contents" procedure. On a 3GS this should only take a minute or two. Do this:
First, reset your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you(hopefully) see the Apple logo, then release(ignore the slide to power off).
Then, see if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select setup as "new".