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Connection problem with iphone 4

2070 Views 6 Replies Latest reply: Nov 10, 2010 4:34 PM by ricker6410 RSS
ricker6410 Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 9, 2010 11:31 AM
Last week I bought the iphone 4 to replace a 3Gs and spent hours on the home phone with tech. sup. Trying to get it to work. A tilt phone worked fine at the same location, Two new sim cards and two new phones and still was not able to get it to connect long enough to make or receive a call. Tech. said to return it because some areas will not connect to the iphone 4. Has anyone else had trouble in the Charlotte NC area?
iphone, iOS 4
  • rbrylawski Level 6 Level 6 (10,785 points)
    Currently Being Moderated
    Nov 9, 2010 6:08 PM (in response to ricker6410)
    Sorry....no. My iP4 get's better reception than my 3G did. I live in Tampa, FL and have a very strong signal everywhere I go. The software and how the phone connects to a tower is different in the iP4. Have you tried the phone in different areas of Charlotte? If you're not getting a good connection to a cell tower at home, ask AT&T to give you (I don't know if they charge in a situation where you can't get a good 3G signal at home) a microcell. It's like having your own personal 3G tower in your home.
    Asus Laptop, iPhone 4 and Very Happy With It!
  • rbrylawski Level 6 Level 6 (10,785 points)
    Currently Being Moderated
    Nov 9, 2010 7:38 PM (in response to ricker6410)
    Again, is it just in your home the phone has difficulty holding a signal, or does it have trouble in other areas of town? If it's your location, you may really need to get a microcell. Some people have reported that AT&T gave them a microcell for free when faced with a cancelled contract. This is likely a signal issue with AT&T and you should see what if any help they can offer you.

    Do you have WiFi at home? If you're getting a good WiFi signal at home, you can use that in place of 3G.
    Asus Laptop, iPhone 4 and Very Happy With It!

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