12818 Views 9 Replies Latest reply: Nov 9, 2010 10:32 PM by Josh2000
I should have thrown out that no reputable company will ask you to reset account details via a link in an email. That is a guaranteed phishing scam. Note that for most people, their AppleID is also used for iTunes. So, getting hold of that information gives them a free ride in the iTunes/App store.
Almost all companies have a link somewhere for reporting phishing scams like that. If not directly on the main page, it is usually in the Contacts link. Or, it is sometimes linked under Security or Privacy. I had to dig down into Contact us, Apple ID, and finally on a link on the sidebar [Identifying fraudulent "phishing" email|http://support.apple.com/kb/HT2080] here on the Apple site.
I thought it would be in that link. I couldn't find anything, either.
I searched for "reset password AppleID" using the search field up at the top of this page and found this link: http://support.apple.com/kb/HE37
It has one question that indicates Apple will send out that email if there are certain changes to your account. So, if you made recent changes to your account, Apple may have sent that email.
That page also gives a link to a page to verify your id.
Message was edited by: Barney-15E
I got a response from SPAM@ME.COM. I wonder if it only applies to folks with a ME account? Anyway - here's what they sent:
Thank you for contacting MobileMe. We have received the spam report that you submitted.
MobileMe takes all violations of the Acceptable Use Policy very seriously.
A MobileMe security member will investigate the incident and will contact you if required.
All reported spam must be provided as an attachment.
If you are using the application Mail in Mac OS X please follow these steps:
1) Select the spam message in your Inbox
2) From the Menu bar select Message => Forward As Attachment
3) Address to email@example.com and Send
The Mobileme Membership Agreement and Acceptable Use Policy are available online at:
Thank you for taking the time to contact us.