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Netflix unavailable try again later???? WTH?

Never had any problems using Netflix but now I'm getting the spinning wheel of death and then "Netflix unavailable please try again later" message. Any ideas?

Message was edited by: Paul Siegferth Jr.1

MacBook Pro, iMac, Mac OS X (10.6.4)

Posted on Nov 9, 2010 6:39 PM

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25 replies

Nov 10, 2010 11:36 AM in response to Paul Siegferth Jr.1

I was having similar troubles and trying a lot of things to get things to work better...... and after all the monkeying around I am 99% sure I have it fixed.
I plopped my Apple TV very close to (above) my Sony DVD player which wirelessly transmits to rear and remote speakers. And, the network connection kept dropping and being very slow. I moved the Apple TV to the opposite side of the TV and away from the Sony DVD player and whamo it is working like a charm.
So, make sure there isn't some other wireless device that could be causing interference.

Nov 10, 2010 4:57 PM in response to vazandrew

That would only make sense if there are dedicated Netflix servers for AppleTV. I got my AppleTV two days ago and the performance and Netflix experience in general is abysmal. I never saw anything like this with my Roku box. I also get the spinning wheel of death, but when I go to my iMac I can immediately see the movies that won't show on the AppleTV. Either the AppleTV 4.0 software is very buggy or the Netflix servers for AppleTV are just not working correctly.

Nov 11, 2010 5:31 AM in response to Paul Siegferth Jr.1

Apple tv Netflix performance is terrible. I have an apple tv and a ps3 connected to the same tv. Both wifi. Never had a problem with Netflix from ps3. From apple tv, playback would stop every minute or so to buffer. Incredibly annoying. Thought it was a wifi issue so I pulled an ethernet cable over and dropped in a gigabit switch. Both apple tv and ps3 now connected over Ethernet. Netflix on apple tv was still terrible. I immediately switch to the ps3 and no problem at all. Playback is perfect. There is a problem specifically with how Netflix on the apple tv works. Sounds like others are having problems too.

Nov 11, 2010 7:59 PM in response to Paul Siegferth Jr.1

My ATV2 is 2 weeks old and I have the following issues EVERY time I try and use it:

Netflix:
90% of the time: episode takes about 1 minute to load with the spinning wheel on display and then it plays for about 9 seconds and kick back out to the selection screen.
10% of the time: episode will play all the way through after the initial loading period.

iTunes content:
75% of the time: Podcast will try and load. I can see it buffering (spinning wheel) as it fills the chapter bar across the bottom of the screen but then never plays. Just frozen and buffering. FF works but can't get it to play.
25% of the time: Podcast will play all the way through after buffering for a reasonable period of time.

What I have done to try and fix these issues:
1/ Spoke live with Apple Support. They told me to use the factory restore "Reset" selection under the "Settings">"General" tabs. Didn't work. No improvement from what I described above.
2/ Unplugged ATV2 multiple times. Does not improve.
3/ Repositioned ATV2 so it is far away from any possible interference. No improvement.
4/ Also, make sure your Apple laptop is out of the line of sight of the factory remote when you try and use it. The remote keeps turning on the music and adjusting the volume level on my laptop.

I had high hopes for this product...so far...severely disappointed.

Netflix unavailable try again later???? WTH?

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