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can't open .mov quicktime files

Have downloaded some files from yousend. They are .mov files. Colleagues on macs have had no problems opening them. However I cannot open them at all. It says a componant is missing but doesn't say which. I am running Quicktime X. I tried to download another version but it won't let me. Any ideas? Thanks.

mac book 5.1, Mac OS X (10.6.1)

Posted on Nov 10, 2010 10:09 AM

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7 replies

Nov 10, 2010 1:58 PM in response to chrisg

under more info it just says when it was last opened.

Then I would move on to the VLC Player which contains its own codec and does not depend on the QT components. It tends to open many files using codecs primarily associated with "Windows" codecs, transport streams, and the like. If it open in that app, look in the "Window > Media Information..." window and see what codecs it says the file contains. If that doesn't work, post a sample file for examination by one of this forums' regular contributors.

User uploaded file

Jan 9, 2011 6:12 PM in response to Jon Walker

I am experiencing the same problem. I recorded video using a high end JVC camera & this was the last thing I expected (Quicktime being unable to open .MOV file!) It seems absurd after being informed by a JVC sales rep that the camera records in QT.

Here's the more info:
Video is 1280 X 720
Codecs: MPEG-2 Video, Linear PCM, Timecode
Color profile: HD (1-1-1)

The weird thing is that I have access to other Imacs where I work and some of the iMacs open the same files while others don't (like the one I have here at home). Any help would be appreciated.

Jan 9, 2011 6:42 PM in response to Dabbler4fun

Codecs: MPEG-2 Video, Linear PCM, Timecode

The QT structure embedded in the OS does not natively support MPEG-2 (MPEG or M2V) compressed data. Normally you would need to purchase and install the QT MPEG-2 Playback component. Alternatively, systems having iMovie '08/'09/'11 installed will automatically trascode MPEG-2/AC3 multiplexed content from a camcorder to all I-Frame MPEG-2/Linear PCM elementary streams in an MOV file container during the iMovie import/capture process. These MOV files will only play on a system having the appropriate iMovie "import" component or MPEG-2 Playback component installed.

User uploaded file

can't open .mov quicktime files

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