Apple TV Could not connect to the server

Doesn't work. :(

I had the exact same problem. I must have entered my username and password a dozen times with no joy. I temporarily gave up and watched a couple of movie previews. I just tried entering my username and password again and it went through! No resets, voodoo, or anything else.

This seems like a temporary Apple server problem.

Apple support seem no help, got me to reset all settings and then said "Well I just don't know..." when it still didn't sign on. There seems to be a problem with the new software update and it's ability to send data to the apple servers to verify account information. There is no problem with router settings as I use an Airport Extreme, and it WAS working yesterday before I updated software. With 1.5 TB of video sitting in my computer and no Home Sharing I have a hundred dollar hockey puck and no video on my 55' TV. Apple WILL (I'm sure) fix this ASAP with another update, or simply reset the server to accept new data... if not, well I'm sure they just don't care. The guy I talked to sure didn't!

copied from another post by me....

Quick workaround I JUST thought of and tried.... Went to computer and started Doctor Who from iTunes, and then sent to Apple TV using Airplay. Seems to be streaming ok that way but NOT the way I would want. My wife is now having her game slow down as iTunes is processing and sending instead of the network simply sending data to ATV2. Works, but not elegant.

I'm adding my name to the list of people who can't connect to the server. Because of this I can't turn on home sharing or use the remote app on my phone.

Just tried again, and was able to finally connect and turn on Home Sharing.

I had issues with signing in to iTunes and Home Sharing. I read in one thread that a reset by remote would help but it didn't work for me.

What did work for me was to go to the reset menu and do a complete restore which downloaded and installed the firmware again.

I add myself to this list; I can't connect to the server AT THIS TIME... from time to time!
Please, help!

Not sure if this has been posted elsewhere, but after a few frustrating days with the same problem - reset, restore, restart router, etc. all to no avail - I finally reset my itunes password and found that passwords now require a capital letter and number, my old password didn't have both. Not sure if this changed somewhere along the way with software updates or if just resetting the password did the trick, but we're back in business.

Hope this helps.

I have tried all of the above and it still does not work for me.

Holding down,and menu for about 10 seconds fixed it for me! The remote is small and Tricky, watch the unit, the light will start to blink rapidly, then it'll reset ! Thx all

Add. Tried a multitude of tweaks with countless resets for days on 4 ATV's. Plus the (regretful) password reset. Now I've got to change my login on all my devices. So there's that.

I'm glad to see that I'm not the only one with that problem. I have not been able to connect to the iTunes store from my Apple TV since I updated to 4.4.2 on Friday. I can't rent, buy or see purchases (first time ever).

It tries to access to the iTunes store and eventually says that it can't access the server and to please try later.

I contacted Apple via e-mail. Their response was not helpful so far. I'm wondering if they are aware that they have a server issue.

Good luck to all of us.

this is happening to me with alarming frequency. A week does not go by that I don't have to do a reset to my Apple TV. Hope Apple gets this sorted out sometime soon. Support is horrendous as well.

I add myself to this list too; I can't connect to the server at this time. Unable to sign in 😟