Apple TV Could not connect to the server

Question

Apple TV Could not connect to the server

My ATV2 is telling me it cannot connect to the server!
What server? It seems to connect fine to my computer's iTunes and it also plays previews of movies and tv shows from the rental store fine. So why cant it actually start downloading a rental?
It's pretty sad that there's no help or further details on the ATV2. It just says try again.
I hope Apple doesn't start screwing up the iTunes server for ATV2 the way they are always screwing up access to their MobileMe servers.

Apple TV (2nd gen), iOS 4

Posted on Nov 10, 2010 10:18 PM

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Answer 1

Best reply

Departed450

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Nov 21, 2010 10:02 AM in response to Carlo Blackmore

I have exactly the same problem. It started two days ago once I started to stream a movie. It deleted the movie, even though I had another 46 hours to watch it, and has stopped me renting anything else. I tried connections etc and even a network test but to no avail. I'm all out of ideas, bar visiting an apple store.

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Answer 2

Nov 21, 2010 10:23 AM in response to Carlo Blackmore

Ignore the above post. A simple apple tv reset (hold down and menu button for 6 seconds) fixed my issue. Follow the link: http://support.apple.com/kb/HT3180

Hope this helps.

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Answer 3

bradhs

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Dec 12, 2010 9:37 AM in response to Departed450

Had the same problem and a reset did the trick.

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Answer 4

paulmush

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Dec 14, 2010 1:07 PM in response to bradhs

Reset sorted it out. Niceness.

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Answer 5

Sep 4, 2011 7:35 AM in response to Carlo Blackmore

I was getting the same error while trying to connect to Netflix and the reset option fixed the problem. Thanks for the post Departed450

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Answer 6

Oct 25, 2011 6:29 PM in response to Carlo Blackmore

Having issues with atv2 connecting to server...... Reset did not work. Any other ideas?

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Answer 7

Oct 25, 2011 6:40 PM in response to todd1234567890

I'm having the same issue with my ATV2. Just downloaded the newest update and updated the settings since it does a complete reset. Every time I try and connect to iTunes, I get "Unable to Sign In" Apple TV can't connect at this time. Please try later". I've unsuccessfully made multiple attempts to "try later", but no luck.

Anyone have any ideas? Thanks.

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Answer 8

jrf08

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Oct 25, 2011 7:20 PM in response to Ship Shape

I too am having same issue after updating to 4.42 ATV2 will not connect to iTunes store. Multiple resets and a restore and still will not connect. Any help is appreciated, thanks.

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Answer 9

Oct 25, 2011 7:27 PM in response to Carlo Blackmore

Same issue here. I get an "Unable to Sign In" message. Help please!

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Answer 10

ulmelqlo

Level 1

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Oct 25, 2011 7:29 PM in response to Carlo Blackmore

same here bro. just adding my name to list

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Answer 11

ams3818

Level 1

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Oct 25, 2011 7:45 PM in response to Carlo Blackmore

Having the same issue. Very frustrating!

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Answer 12

Rommek

Level 1

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Oct 25, 2011 7:49 PM in response to Carlo Blackmore

same issue here, tried lots of times please help!!!!

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Answer 13

Mdivitto

Level 1

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Oct 25, 2011 7:51 PM in response to jrf08

I had this same issue after running the update on my Apple TV. To fix it, I went under settings/general/reset/reset all settings. This worked, but of course you now have to reenter all your settings and passwords.

Good luck!

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