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Serious printing issue after 10.6.5 update

45193 Views 108 Replies Latest reply: Jan 8, 2011 3:18 PM by mlblacy RSS
  • Andrew Taylor2 Calculating status...
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    Nov 22, 2010 5:59 AM (in response to PanixP)
    Please correct me if I am wrong but, the page setup bug was introduced some time ago and this update has fixed it (as far as my machine goes). It used to be that to change page orientation in Indesign (CS3) you go via the print dialogue box - no need to go to page setup. Then a few updates ago (I think it may have been Snow) it changed to selecting "Defined by Driver" and the correct orientation in page setup - it was the only way to pages printing the wrong way/chopped. So now it seems to have gone back to how it was - I now ignore page setup and do everything via the print window!
    Mac Pro Quad-Core Intel Xeon 2.26, Mac OS X (10.6.5)
  • PicoTrain Calculating status...
    Gerrit, Matt

    Thank you so much for a solution that worked!
    MAC PRO, MAC BOOK, Mac OS X (10.4.10)
  • jobnet Level 1 Level 1 (10 points)
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    Nov 22, 2010 7:38 AM (in response to PanixP)
    This seems to me to be a compatibility issue with certain printer drivers when printing from InDesign CS4. I am printing to a Lanier 445c multipurpose color printer/copier. Since upgrading to OS X 10.6.5, not only am I unable to print landscape from InDesign CS4 to the Lanier 445c, but I am also unable to fold and staple documents, as I normally can do. Furthermore, I am unable to print colors correctly. When printing from InDesign, I normally choose the printer profile for the Lanier printer. Now when I do that, the colors print lighter, as they do when printed using the default printer profile.

    I have tested this in Illustrator CS4, and the colors are printing correctly. Furthermore, I can print landscape from Illustrator. I have only tried printing letter-size documents from Illustrator, and have not tried to use the printer's finisher, so I'm not sure if these features will work in Illustrator with OS X 10.6.5.

    I am able to print letter-size documents landscape from InDesign CS4 to my HP2600 laser printer. Colors are fine, too.

    I offer this for what it's worth, but haven't yet found a good solution. Do these problems sound like anything any of you are experiencing?

    Hoping for a fix to this soon, as it's getting to be a hassle to have to print using workarounds such as exporting InDesign documents to PDF, then placing the PDF in Illustrator to print.
    MacBook Pro, Mac OS X (10.6.5)
  • sugarmoon2 Calculating status...
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    Nov 22, 2010 10:17 AM (in response to Scott Aronian)
    Thanks Scotts, found it with your help and have replaced the file with one from 10.6.4, hopefully that will solve my problem.
    Mac OS X (10.6.5)
  • noreeen Calculating status...
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    Nov 22, 2010 1:17 PM (in response to PanixP)
    We have discovered another lovely glitch from the 10.6.5 update in combo with Photoshop CS5. When saving a file as a pdf, the entire image (type, graphics, etc) gets stretched about 10% wider than normal. If you want to see what that looks like, I'd be happy to send you one of the 2500 postcards we just had printed--all sssttttrrrreeeettttcccchhhheeeed. Eeek.
    MacBook Pro, Mac OS X (10.6.5), Adobe CS5
  • SteedGrane Calculating status...
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    Nov 22, 2010 2:24 PM (in response to cs50)
    YES! PROBLEM SOLVED!

    With @ $800 worth of toner cartridges sitting idle -- finally reinstalled Snow Leopard printer files from disk and the printer immediately was back in action. It is not just an Adobe thing.

    USE DRIVER VERSION 17.3 -- NOT 17.4

    Amen my friend. Can't thank you enough, cs50.
    G5, Mac OS X (10.6.5), Serious HP Printing issues solved.
  • SteedGrane Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 22, 2010 2:36 PM (in response to a brody)
    I think you were right a brody. Thank you.
    G5, Mac OS X (10.6.5)
  • symer99 Calculating status...
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    Nov 23, 2010 7:32 AM (in response to Scott Aronian)
    BIG thank you. What you wrote saved my day, my week. Had to finish an important report and now its printed and done!
    Macbookpro, Mac OS X (10.6.5)
  • hevonly Calculating status...
    Currently Being Moderated
    Nov 23, 2010 2:06 PM (in response to symer99)
    Thank you thank you thank you. Only discovered the fault today when trying to print our cottage brochure out (200+) copies, before we go away on holiday. Needed this like a hole in the head. Just thankful for these guys providing a fix, google for enabling me to find it, and time machine for making it easy to revert to the previous 'pstops'. Yay. I nearly cried when it wouldn't work, but even more so once it was working again. Off for a glass of whiskey
    imac G5, Mac OS X (10.6.5)
  • connieh Calculating status...
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    Nov 28, 2010 8:37 AM (in response to Richard Walker)
    I have read on MacFixit that there is definitely a CUPS problem with the 10.6.5 update and that it will be fixed in the next 10.6 release. I have not updated to 10.6.5 from 10.6.4 and am wondering if I should or not. I use Adobe Photoshop Elements 8 to print all my photos using a Canon Pixma MP560 printer (printing from iPhoto has problems with this printer and I don't want to lose my one best option). From your comments it sounds like I could use Portrait mode if necessary in PS Elements, but would you know if Picture Package will work, which is the way I print photos most often. Also do you happen to know if printing spreadsheets from Numbers would be affected? I would like to do the 10.6.5 update to be up to date with security, etc., but not if I can't print properly. Thanks for any feedback.
    MacBook Pro 15" mid 2010, Mac OS X (10.6.4), Printer: Canon Pixma MP560
  • connieh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2010 9:05 AM (in response to connieh)
    I just realized that there were several more pages of replies to the original posts on this and that the first part of my previous post shows that I wasn't paying attention, but would still like to know if anyone has successfully tried printing from Picture Package in Photoshop Elements 8 after updating to 10.6.5. Thanks.
    MacBook Pro 15" mid 2010, Mac OS X (10.6.4), Printer: Canon Pixma MP560
  • Barbara Brundage Level 7 Level 7 (22,075 points)
    Currently Being Moderated
    Nov 28, 2010 2:18 PM (in response to connieh)
    Yes. It prints fine to my trusty old canon i9100.
    iMac C2D 2.16, iMac G5 2.1, flat panel imac 700, ibook G4 1G, Performa 6116CD, Mac OS X (10.6.4)
  • ismailh Calculating status...
    Currently Being Moderated
    Nov 29, 2010 5:23 AM (in response to Barbara Brundage)
    I got a problem with my canon lbp3050.
    After I update to 10.6.5, I cant print with my printer... I've try reinstall the capt driver for canon lbp3050 but its still fail to print..
    MacBook Pro, Mac OS X (10.6.5)
  • bhorowitz Calculating status...
    Currently Being Moderated
    Nov 30, 2010 11:16 AM (in response to Scott Aronian)
    Thank you so much. I have been having problems with my plotter printing from Acrobat in landscape mode. I found nothing on the Adobe sites. This simple procedure fixed my problem
    Macbook Pro i7 15", Mac OS X (10.6.5)
  • pclark@rkstratman Calculating status...
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    Dec 1, 2010 9:12 AM (in response to Scott Aronian)
    Halej-freakin-loueja!!!! After pages and pages of topics at both the adobe forum and the apple forum, and long drawn out explanations for processes only developers understand, finally... A plain english "do this" approach to find the pstops file in the finder so I can replace it with a file that worked. Even for a long time mac user and troubleshooter, it was daunting until this simple approach that COMPLETELY resolved my printing issues.

    Thank you thank you thank you...
    Various, Mac OS X (10.6.5)
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