Error Creating Clip Proxy HELP!

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Level 1

1 points

Error Creating Clip Proxy HELP!

I am seeing this error come up on a regular basis for some assets.

ERROR: E REQERROR
Encountered error using Compressor: ::drawBand: invalid KLV data (UL key = 0x00000000 etc etc.

It happens almost instantly even regenerating for assets in question. What does this error even mean???

Thanks!

- James Heliker
james.heliker@gmail.com

Mac OS X (10.5.8)

Posted on Nov 11, 2010 4:00 PM

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Answer 1

Nov 11, 2010 7:13 PM in response to jamesheliker

It sounds like a Compressor error, in which it can't read the video codec.

Is the file corrupted or was it created by some non-standard or newly designed system?

Can you transcode the file directly in Compressor? Any other errors in the Console?

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Answer 2

jamesheliker Author

Level 1

1 points

Nov 12, 2010 10:25 AM in response to John F. Whitehead

Thanks John!

As it turns out, lurking in the background compressor was letting me know that I did not have the appropriate codec installed. My .MOV was an IMX30/mx3n... not too standard for us but problem solved. I wish compressor/FCS would give some more helpful answers every once in a while within error logs.

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