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jamesheliker
Level 1 (0 points)

Q: Error Creating Clip Proxy HELP!

I am seeing this error come up on a regular basis for some assets.

ERROR: EREQERROR
Encountered error using Compressor: ::drawBand: invalid KLV data (UL key = 0x00000000 etc etc.

It happens almost instantly even regenerating for assets in question. What does this error even mean???

Thanks!

- James Heliker
james.heliker@gmail.com

Mac OS X (10.5.8)

Posted on Nov 11, 2010 4:00 PM

by John F. Whitehead,Solvedanswer
John F. Whitehead John F. Whitehead
Level 2 (380 points)
A:
It sounds like a Compressor error, in which it can't read the video codec.

Is the file corrupted or was it created by some non-standard or newly designed system?

Can you transcode the file directly in Compressor? Any other errors in the Console?

Posted on Nov 11, 2010 7:13 PM

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jamesheliker

Q: Error Creating Clip Proxy HELP!

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  • by John F. Whitehead,Solvedanswer

    John F. Whitehead John F. Whitehead Nov 11, 2010 7:13 PM in response to jamesheliker
    Level 2 (380 points)
    Nov 11, 2010 7:13 PM in response to jamesheliker
    It sounds like a Compressor error, in which it can't read the video codec.

    Is the file corrupted or was it created by some non-standard or newly designed system?

    Can you transcode the file directly in Compressor? Any other errors in the Console?

  • by jamesheliker,

    jamesheliker jamesheliker Nov 12, 2010 10:25 AM in response to John F. Whitehead
    Level 1 (0 points)
    Nov 12, 2010 10:25 AM in response to John F. Whitehead
    Thanks John!

    As it turns out, lurking in the background compressor was letting me know that I did not have the appropriate codec installed. My .MOV was an IMX30/mx3n... not too standard for us but problem solved. I wish compressor/FCS would give some more helpful answers every once in a while within error logs.